Very unprofessional company and very badly managed. Nothing you do is ever good enough and appreciation is never shown for anything, even after working 12-13 hour shifts unpaid.
Terrible pay, assistant managers only get 20p more than regular staff (over 25) and same wage as a key holder.. Managers don't get paid that much either.
For a very quiet store they asked for unrealistic targets to be met and accused staff of stealing when these targets weren't met.
They provide very little hours to run the store and expect much more than can be achieved unless someone volunteers to work unpaid. You must work 6.5 hours to have a 30 minute unpaid break therefore on a 12 hour shift you are technically only entitled to a 30 minute break which is a joke.
Staff are never properly trained and in my experience the managers don't last long as I had approx 10 managers in the space of 4 years.
We had a very small stock room and constantly had no room to keep our stock, upper management were always on our backs about this yet refused to rent an annex or another unit to keep our stock.. For years.. Suddenly a new store opens with a small stock room, they ask and they immediately get an extra unit to keep their stock, I understand it was a busier store but the upper management need to realise they can have it one way or another (a larger or extra space and have the product neat or refuse to help and have a crammed stock room constantly) and that it's unfair to make differences between stores and help other stores out more that they do constantly yet expect the same standard in all stores.
the amazing friends I met while working here
Awful company that don't care about anyone.