Assistant Manager (Former Employee) – Dereham – 8 July 2018
Stay away the pay is awful and your worked like animals very hard work near Christmas it’s awful definitely not worth the stress, the pay is nowhere near enough for how hard you have to work, the hours do mean you can plan a lifestyle but you’ll be too Tiered too do anything
The team i work with are lovely like a second family
Assistant manager (Current Employee) – Deal – 14 May 2018
The team I work with are a laugh wich helps when you spend a lot of time together The running of the shop is normally the same day to day other when there is a season like fathers day The hardest part of my job is Christmas the customer can get verbal to you and some times hurt you it dose happen though out the year but Christmas is the worst The best bits are helping the older generation they love a chat and are so greatful for your help
I worked in different stores over 4 years and they aren't very appreciative, apart from the managers who aren't told. There is not a very good work/life balance, especially weekends and occasions like Mothers Day, unless you're the manager and don't have to work those types of days.
Assistant Manager (Current Employee) – Cambridge – 23 January 2018
I've worked for the company for over a year now and it has its ups and downs. The teams are great, you get along with them very easily and it is a lot of fun. The work itself requires a lot of flexibility, you need to be up and down on your feet sorting out delivery and stock. The Area manager is never really a great help, they like to make you change the store around in a few days and then will ask you to change it back. They don't really know what they are doing and won't listen to your ideas and/or will find something to complain about with either the store itself or the manager. Some of the managers are very hypercritical towards its staff members as they think they can do what they want but won't allow the staff members to do the same. An easy example of this is: the manager will sometimes be late like 30 minutes to an hour and won't notify anyone and if one of the staff members was 10 minutes late they'd be questioned and could possibly be made into a recorded conversation. I wouldn't suggest applying for this job personally as I have struggled to get things done on my own as my manager decides to dump everything down to the assistant, then complains themselves that not everything gets finished.
The most enjoyable part of my job is dealing with the customers and heling them to find what they are looking for. My typical day will involve being on the till to start with and then going on yo fill product or cards depending on what has been delivered that day. The hardest part of my job is trying to do all I need to do in one day as we are a very busy store.
I have learned how to work well in a team and how to lead a team successfully. I have also learned to have more confidence in my own abilities.
Assistant Manager (Current Employee) – Whitstable, Kent – 6 September 2017
Management are very friendly and helpful with insuring your up to date with moves and merchandising. You are responsible for counting your float each morning and keeping the store tidy and shelves full. The hardest part of the job is maybe the Christmas period but what retail job is not hard at this time. The most enjoyable part of the job is the staff morale as you work within a small work community.
A typical day at card factory was usually busy and fast paced, always something to do and work to be done. was always a friendly atmosphere. i learned to prioritise jobs in most valuble form so most tme consuming would be done when most staff was on hand to help. the hardest part of he job was making sure the shop floor was always full with stock so if we are awaiting a delivery it was hard to maintain fullness level. the most enjoyable part was being friends with everyone which made every shift easy and enjoyable to work.
Within Card Factory it is a fast pace company with a lot of challenges and changes within the seasonal periods. From Christmas straight into Mothers day, Easter and Fathers day. Many daily and weekly tasks relate to these changes. Constantly to improve the way they sell products and bring in new custom, whilst keeping the old. Tasks are kept to a tight timescale and regularly checked. Security and health and safety are also high priories within the company. During the typical day the store is maintained to be kept neat and tidy so all products and cards can be seen with ease. While customers are helped to find the correct card or product and served with a smile and a welcoming greeting. Balloon orders is a regular thing too and this is never too much of a trouble to inflate balloons on the spot or on a set date and time by customers request. I have trained staffed to ensure they can present balloon displays well and that they can provide the best service to all customers and to complete tasks given to them When on the till point the cashiers are to encourage customers to spend that little more by a badge, banner, sellotape or stamps.