A typical day at work was always really exciting and you'd see that no 2 days were the same. I learnt how to go on the tills. There was a total of 3 managers, one of them wasn't so nice and treated everyone terribly especially temporary people and just simply spoke to people like they were rubbish on the floor. Apart from her management were great!
Sales Assistant (Former Employee) – Leeds – 4 July 2017
when I was working in card factory I learned how to give good customer service and how to handle money and also how to deal with the customers complaints. while working here they was no hard parts about it, it was just a simple job I was able to get on with.
Manager (Current Employee) – Leeds, West Yorkshire – 5 April 2017
my typical day at work includes opening and closing of the store, preparing till floats , cash handling, merchandising, dealing with customer queries , customer service, refunds and exchanges and ordering of stock. I have learnt many new skills in this job including different types of merchandising and customer service skills. the most enjoyable part of the job is creating visually appealing displays and making sure the store is full and everything perfect for our customers
Sales Assistant (Former Employee) – Leeds, West Yorkshire – 11 March 2017
its was good experience but one off the mangers did not like me very much i was a Christmas temp there the other manger was lovely and the rest off the staff were really good and friendly working at card factory was really exciting as i had the chance to meet really nice people
Retail Assistant (Former Employee) – Leeds – 23 February 2017
I loved to work for this company and especially the people I had worked with. A typical day working for that company was very thrilling and had your adrenalin pumping as they wasn't a day that went by when they wasn't busy so you was always on the go. I learned a lot in the company in how to unload the delivery the correct way getting to know a lot about the customers. Management was great they was very enthusiastic and very helpful showing you all the roles. They wasn't a hard day working for the company as we all just came together a team like a big family and always helping one another out when someone needed help.
Not enough hours available for distance travelled.
Sales Assistant (Former Employee) – Leeds, West Yorkshire – 20 January 2017
I was a sales assistant on a temp contract, I worked on the tills and maintained shop floor. I also got along with management and senior members of staff in and out of work. The hardest part of the job was not having something in stock meaning we had to let a customer down, redirecting to another store with stock or to come back on delivery day. The most rewarding part of the job was helping people, providing excellent customer service, supporting elderly customers during holidays.
A typical day would consist of counting my till, putting it out and then either serving customers or tidying the store. A lot of the time there was someone on till with me so i had the option to be pro-active and tidy the store up and try and help with an customer queries that they may have had. The job was fairly demanding as my manager ensured that i always had a task at hand and i would get told of for standing behind the till when there was no-one paying.
Retail Assistant (Current Employee) – leeds – 4 March 2015
making sure all shelves are full and shop is tidy . getting tills ready .make sure everything is ready for customers.. The management is easy to get on with and work well with all staff. team work is really good everyone supports each other.
Sales Assistant (Former Employee) – Leeds, ENG – 5 February 2015
typical day at work been polite to customers and getting to know regulars. learning new skills like working on a till. meeting new friends with in work environment. the hardest part of the job was that the shop was small so got crowded easily. the most enjoyable part was when the shop went in season and it got festive.
Overworked for little money and generally treated like dirt
Assistant Manager (Former Employee) – Leeds, ENG – 26 June 2014
Worked as the assistant manager of a new store. Treated like rubbish from day one. Area manager has nothing constructive to say regardless of how hard you work. You spend more time there unpaid then you do paid. And you very rarely get a lunch break as your that overworked and understaffed. It was that bad the shop I worked in lost it's full management team. Most the stores in leeds are down by at least 1 member of management because the area manager is a cow. She will have you do 5 days in your own store and then try ship you off to another to cover them on your days off. Lives and breaths card factory and doesn't think you have a life of your own because she's a bitter old shrew. Never work for this company regardless of how desperate you are for a job.
Sales Assistant (Former Employee) – leeds – 7 November 2013
good day at work always able to have a laugh with other co-workers. learned a lot in this job as it was my first proper retail job and it really helped me with my confidence in talking to other people and customers. management was good the manager was always good to work with and always helped and understood if u were unsure on a task that you were set.
Sales Assistant (Former Employee) – Leeds – 17 May 2012
I enjoyed working for The Card Factory. A typical day at work would be to arrive, strt on the shop floor just clearing up anything that needed doing, then i would move onto the till for a couple of hors. Lunch break would usually come before till work. My co-workers at The Card Factory were friendly and very helpful. The manager came down quite often, almost everyday to see how we were getting on and if everything was running ok. The hardest part of the job was usually on a very busy Saturday morning when the shop would be packed with customers. The most enjoyable part of the job would be learning something new almost everyday.