Sales Assistant (Former Employee) – Birmingham, West Midlands – 20 June 2017
Working at Card Factory is a very good starter jobs as it can ease you into a working life. Your not expected to do anything amazing and the working environment is very nice. There are very limited advancements available in my opinion and the salary isnt great as it offers minimum wage.
Assistant Manager (Current Employee) – Birmingham, West Midlands – 6 February 2017
What's good about working for Cardfactory? Minimum pay, zero hour contacts and being bullied on a daily basis by your manager. You are expected to work over at the end of your shift but for no extra pay. Assistant manager only get 20p an hour more than the minimum wage but are expected to work at least an hour over every day for no pay at all. This is a company that tells you Christmas day is your rostered day off.
Sales Assistant (Former Employee) – Birmingham, West Midlands – 5 December 2016
I worked as Christmas temp staff. The pay is terrible and the treatment of staff by management is unacceptable! Changing your rota without informing you. Backstabbing staff in front of other members of staff. Management shouting in a member of staffs face because they had made a mistake! Very negative attitude by management. Shop staff were really friendly and helpful but all of them looked miserable. No positivity no thanks for coming in early and helping out. No training given. I would never recommend this company to anyone unless they are desperate!
Poor management, bad hours, shift changes last minute
fun, friendly, enjoyable and productive work place
Sales Assistant (Former Employee) – Birmingham, West Midlands – 29 November 2016
I enjoyed working for the card factory because I learned a lot of new skills that have helped me with other jobs and I enjoyed working along other colleagues and customers. the most enjoyable part of the job was interacting with all the customers and helping them with any queries they have.
Care Assistant (Former Employee) – Birmingham, Bearwood – 30 June 2016
The job consisted of working on the tills, serving customers, maintaining the shop was stocked up and supplied with the correct items. Carrying out day to day plans to make the shop look better, making sure that the shop was clean and tidy before the customers entered the shop so that there wasn't any accidents within the shop. Meeting all the health and safety procedures. I was trained up as a third key holder, to open and close the shop when the manager wasn't there, i was given the opportunity to keep all the money secure and to do till checks when needed, and helping customers with there needs. I left this job as the hours wasn't set and they kept on dropping so i left the job to find more hours of work. But i really enjoyed my time working there.
Supervisor/Team Leader (Current Employee) – Birmingham, ENG – 29 January 2016
In my experience they are the worst company to work for. Working conditions were appalling, weren't allowed heating in the winter and no air conditioning in the summer. Company do not care about the well being of the staff at all as in the shop I worked in we all got medical conditions from the conditions in our stock/staff room. In my year and 6 months of working there it was extremely rare that I had a break as we were only allowed two members of staff in store at one time making it impossible to leave the other person on their own especially as non management staff were not fully trained on the tills and the balloon canister was situated in the stock room. The wage is extremely poor, I was only paid supervisor hours when I was not working with the manager or assistant manager. The only reason I stayed as long as I did was because of the other members of staff, however towards the end it was clear I was being taken advantage of as I was given the hours no one wanted to work and doing more than what I was paid for. In addition to all of this, I had to be at work 15 minutes before my shift started and never got out on time as there was only two of us and we weren't allowed to leave until all the banking and paper work had been completed, often spending an extra 30-45 minutes at work unpaid.
poor pay and hours but management and atmosphere good
Store sales assistant (Former Employee) – Birmingham, ENG – 4 July 2015
seasonal temp position so the pay and hours were not good or sociable resulting in little pay and only working on average once a week, the skills i gained were very beneficial how ever and the management were very kind and the atmosphere great
Sales Assistant (Former Employee) – Birmingham, ENG – 29 January 2015
A typical day at Card Factory was meeting new people everyday and helping out the elderly to read cards and find one that was suitable for them. However we didn't have cards that meet everybody's needs which lead to disappointment for some customers.
I Learnt A lot from working at Card Factory, I Learnt how to use the Till and Card Machine also and how to ring up my Till at the end of my shift. Also learnt how to organize the shop floor by looking at the layout what the manager gave out.
By working at Card Factory it was good to get along with all the c-workers as we had to work as a team to get all the work done and re-fill the shelf's. Also we had to carry boxers as a pair from upstairs/downstairs with new and old stock. Working in a team is a big part of any job so by working at card factory it was a starting point to build my confidence and bonding skills.
The most enjoyable -part of the job was helping out people like the elderly or sometimes disabled people. Our shop was very small so sometimes wheelchairs couldn't access the sop when we were having a busy day so my job was to ask to customer what they was looking for and help them to the best ability as i could, which would make my day knowing I've helped other people out.
The Pro's was if you got all the work done you got to help customers out even more, also make the shop look tidy for any customers that were coming in.
When working at Card Factory I was part- time and didn't get enough hours that i wanted.
Christmas Temp (Former Employee) – Birmingham, ENG – 3 December 2013
I enjoyed my time at the card factory. things have changed a bit since i was last there but it kept me busy and i always enjoy learning new things i have known the manager for yrs but the new assistant i didnt know but i always enjoy making new friends where i work it was trying to keep everyone happy when its really busy. making sure the customers have what they need
brilliant company to work for and lovely staff to work with
sales advisor (Current Employee) – birmingham – 24 November 2013
a typical day at work would be me being on tills. I would count my till sign to say I have the correct amount in my till and then start serving customers. when the shop is quiet I would tidy around the shop or see if my colleagues need any help with what they are doing. when you enjoy your job I don't think there are any hard parts, the most enjoyable part of my job Is that were all like a little family, we always help each other out. management is good but sometimes I think that there can be room for improvement.
A typical day at work would be to meet new customers everyday learn new things, move the store around make general appearance some good for customers each and everyday , serve the public with happiness and respect.
Everyday i would learn something new that i didn't no before as that was the attitude i went to work for , learning new things.
The other workers in the store are all very polite and friendly and it has its own little friendship going on inside the building.
Everything about the job was enjoyable each and every day.