I was Assistant Manager here for 4 years. While I was there we had a Manager. I went on maternity leave and when i returned to work he had left. So we had no manger. So when I came back it was just me as part of managment. You get no help from your area manager at all! HR department are a joke they make up the rules as they go along! If you hve a good team thatll do the work youve got no worry. But when you are understaffed nobody wants to help you out ever! People on higher paid grades are bully's. HR take no notice of it at all its just simply your word against theres. The pay is disgusting for the amount of hours and work you do you are never appreciated nor thanked. Area managers have there favourites and thats it everyone else are just spoken to like rubbish. Its not worth the hassle working for a company that dont care about you as a human being espcially when they have no respect for anyone let alone themselves.
Snappy manager who had a short fuse, she was Jekyll and Hyde and it was like standing on egg shells around her constantly. They make you look stupid in front of customers, you have to do stuff THEIR way and if you don’t then it’s wrong, even the simplest thing she would dictate. Manager always came down with an illness so she could go home early. Constant maliciousness towards other staff, bullying other staff. 30 year old woman (manager) had the brain capacity of a vindictive 16 year old.
Took a toll on mental health the way I was treated. When I left it was the biggest weight off my shoulders ever.
What would you suggest Card Factory management do to prevent others from leaving?
Don't leave one person on sales floor for hours and hours while they sit out the back and ignore the bell being rang for help and then moan if you don't call them at busy times!
Improve way treat staff!
I would like to work at card factory because it is a fun and enjoyable place to work. Every occasion that requires a card, gift bag etc, card factory is my go to. Everyday requires a card or gift as it is always someone's birthday, an occasion such as Mothers days, Fathers day or Christmas so there is never a dull moment. I enjoy working under pressure and in a busy atmosphere where there are alot of customers that I can interact with on a daily basis.
I’m on a 4 hour contract and have done 20+ hours in a week. Each week is different and varies too much. One week I was off the entire week and worked weekends, the following week it was the other way round.