Capital One
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Capital One Employee Reviews

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United Kingdom88 reviews
Found 88 reviews matching the search
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4.0
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Working for Tesco Mobile, employed by Capita was a true learning exeprience. I grew in personality and efficiency! Everyday was different, they really looked after their employees well-being.
Pros
Dynamic environment
Cons
shift patterns / contracted hours pattern - inflexible
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5.0
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... but sadly not everyone can fulfill their potential there, such is the wealth of talent at their disposal. If you are fortunate enough to work at Capital One, make the most of it, and be sure to leave at the right time.
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5.0
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A great place with really quick career progression. Culture is laid back and not too stressful. Managers are approachable and willing to help. Quite a few smart people in Business Analysis.
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1.0
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From firing people they don’t like, to taking advantage of workers, to having managers that talk about their agents’ personal lives with other agents they favour. The culture they ‘have’ and ‘encourage’ is all for show. Want to feel disposable, overworked, underpaid and suicidal? Go for Capital One!
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1.0
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Managers are hard-hearted and callous towards employees. No support or training from them either. At All In Live conference, guest speakers spoke about identifying mental health, workplace inclusion and working collectively as a unified team, however, managers did not enforce ANY of the values the company seems to be so intent on building. If you don't fit in right away, it's a horrible working environment and you are made to feel like an outcast.
Pros
Nice facilities and food
Cons
Managers are bullies
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5.0
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Good company to work and job culture also have good manage. It is one leading company in UK to work for UK government. Have any Branch's in all over world.
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4.0
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Company that spends a lot of time and money looking after its staff, American staff review processes cause issues, siloed departments make cross functional job moves difficult
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4.0
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Wouldn't recommend here. Staff turnover is high, like working with children. Pay isn't good. Systems are awful.

Christmas parties are good. Good facilities
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4.0
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Working as a commission based salesperson, it was easy o make your own money as everything you sold in this workplace went straight to you, although having no base salary could be an issue if sales went dry
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5.0
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It's such a as great and relaxed environment, the fact that you can just go to work, put your headphones in and get on with it is the best feelings. Everyone is friendly, and the company keeps you happy, the food, in the canteen is great and they always have something going for the employees.
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5.0
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It is incredibly busy and a demanding role. There are many processes to learn which is incredibly challenging. While my job role in complaints is not suited to by skill set, the support you get is fantastic.
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3.0
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Their so called Performance Management is a joke. It turns people against each other just to look better than they are. Very little sympathy if you are having problems of any kind. Dont be off ill!!
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5.0
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I worked there for 12 years and they treated me with respect and care. They held me accountable for treating my direct reports and everyone else with the same standard. Excellent work/life balance and benefits.
Pros
Too many to list
Cons
None
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1.0
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The brand pretends to be ethical about doing the right thing for banking, the customers and the community but so many of the senior staff are without morals - It's a smoke and mirrors act.. Don't touch this place. Toxic atmosphere
Pros
Canteen
Cons
Some really clueless people in very senior positions
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3.0
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Enjoyed working here staff very nice and helpful.very understanding of someone looking for work. Easy to find and loads of jobs. Good pay too. Weekly phone calls from your worker to see how you get on witch I found very helpful.
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2.0
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Filled in for someone so was not there long enough to give a full review on the company as a whole, I enjoyed the work experience. It was a shift from what I am used to.
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1.0
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Bad management, poor training, treated like a child, just a number, poor IT network, good canteen, good pension, if you think outside the box your not welcomed.
Pros
Pay canteen pension
Cons
Long hours, management poor
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5.0
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One of the best companies in Nottingham to work for great perks and great work life balance. The training was excellent and managers are very supportive with career progression.
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5.0
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I was working here as a contractor for 12 months and can honestly say it was the first time I seriously considered giving up contracting to go back to permanent employment.

There was very little in the way of office politics and as a whole the company is focused on serving their customers, putting customers first and getting the job done.


In the end I didn't go for a permanent role but that was because of distance, no reflection on the company.
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3.0
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The days were random and very fast paced, you'd start by having a team meeting then move immediately into lunch, then into work as door to door fundraisers.
I learnt that confidence is incredibly key and the "Law of Averages" is with me all the time.

Management were very skilled and very capable, however individual team leaders did have many occasions of questionable behaviour and view of safety.

The hardest part of the job was finding people willing to join your fundraising, as you were expected to fetch in at least 3 per work day.

Best part was the travelling, going everywhere was fairly fun, but fairly daunting as you would end up in places tens of miles away.
Pros
Lots of Travel, potential for high earnings and management positions
Cons
Exhausting and paid by how many sales you made, not by how long you have worked there
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3.0
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Sadly the IT management really didn't have much of a clue how to manage the team and organise things properly with an ITIL strategy.

People wouldn't answer e-mails or phone calls, being left in the dark on important projects etc.
Pros
None really.
Cons
Disorganised.
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