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Capita PLC
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Interviews at Capita PLC

Here’s what others thought about the interview process at Capita PLC.
Interview experience
Based on 606 interviews
Average
Interview difficulty
Based on 603 interviews
Medium
Interview process length
Based on 574 interviews
About a day or two

Interview process at Capita PLC

Overview experience
Poor
Excellent
Easy
Difficult
Interview process length
About a day or two
35%
About a week
30%
About two weeks
16%
More than one month
10%
About a month
10%
Most reported steps
On-site interview
59%
Phone call/screening
53%
Background check
37%
Group interview
32%
Problem solving exercises
30%
Least reported steps
They have no interview
2%
Take-home/sample work
1%
Drug test
0%

What candidates say about the interview process at Capita PLC

  • Telephone and later on one to one
    Shared on 11 July 2019 - Accounts Payable Administrator - Chichester
  • Straight forward
    Shared on 26 March 2019 - PENSION TECHNICIAN REVIEWER - Leeds, West Yorkshire
  • As you would expect from an interview. There was only one interview.
    Shared on 22 January 2019 - Hosted Services Technician - Bedford

Interview questions at Capita PLC

Commonly asked questions, as reported by candidates

  • All of the usual ones, nothing unusual.
    Shared on 6 January 2019 - Programme Director - Infrastructure - London, Greater London
  • Can you tell me a time when you were unable to help a customer ? Can you tell me a time when you had make yourself understood to a customer.
    Shared on 28 August 2018 - Customer Service Advisor - Dearne Valley
  • 4 different inverviews with 4 different situations
    Shared on 27 July 2018 - Customer Relations Advisor - Glasgow
Interview tips at Capita PLC
Dress code for the interview
  • Formal (business suit)49%
  • Business casual (e.g. dress slacks)35%
  • They didn’t have a dress code9%
  • Casual (t-shirt and jeans)7%
  • Special outfit (e.g. protective gear)0%
What advice do candidates give for interviewing at Capita PLC
  • Don't get to friendly with all the staff including the new ones as not everyone is as friendly as you think.
    Shared on 23 March 2020 - Call representative - Darwen, Lancashire
  • This depends on the role being sought.
    Shared on 5 February 2019 - Programme Manager - Stafford, Staffordshire
The first interview at Capita PLC
How candidates got an interview
  • Through Indeed38%
  • Recruiter contacted me22%
  • Other15%
  • Other online job site8%
  • Employee referral8%
How candidates received their first interview at Capita PLC
  • Passed a telephone interview and was invited for an actual interview
    Shared on 10 March 2020 - Administrator - Leeds, West Yorkshire
  • Job agent.
    Shared on 22 January 2019 - Hosted Services Technician - Bedford
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