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What questions did they ask during your interview at Capita PLC?

12 answers

All of the usual ones, nothing unusual.

Can you tell me a time when you were unable to help a customer ? Can you tell me a time when you had make yourself understood to a customer.

4 different inverviews with 4 different situations

Mainly about dealing with the public

Competency based interview questions

Standard 3 stage interview. Nothing a decent manager should struggle with. Group stage with scenario. Mock coaching 121 and competency based questions.


Easy.

Previous experience asking questions about journalists

Training and development experience. Training skills and knowledge bring to the role.

Have you got experience on the phone talking to customers?
Have you worked at Capita before?

Do you know what we do here?

Name an experience which had to take ownership and how did you handle this?

Help jobseekers learn about the company by being objective and to the point.
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