All of the usual ones, nothing unusual.
Can you tell me a time when you were unable to help a customer ? Can you tell me a time when you had make yourself understood to a customer.
4 different inverviews with 4 different situations
Mainly about dealing with the public
Competency based interview questions
Standard 3 stage interview. Nothing a decent manager should struggle with. Group stage with scenario. Mock coaching 121 and competency based questions.
Previous experience asking questions about journalists
Have you got experience on the phone talking to customers?
Have you worked at Capita before?
Do you know what we do here?
Name an experience which had to take ownership and how did you handle this?
- If you were to leave Capita PLC, what would be the reason?42 people answered
- What would you suggest Capita PLC management do to prevent others from leaving?31 people answered
- How are the working hours at Capita PLC?25 people answered
- How did you feel about telling people you worked at Capita PLC?23 people answered
- What should you wear to an interview at Capita plc?23 people answered
- How does someone get hired at Capita plc? What are the steps along the way?22 people answered
- How should you prepare for an interview at Capita PLC?19 people answered
- What is the interview process like at Capita PLC?18 people answered
- What is the Capita Customer Management employee discount?14 people answered
- Does Capita plc require pre-employment background checks? What kind of background check does Capita …14 people answered