A typical day would involve being challenged in a good way and talking/building up strong professional relationships with the young people.
I have learned many different things, like when to try and help the young person or when to perhaps sometimes take a step back and let the young person think/try and do something themselves before offering help to them.
The management is always very good, they are very supportive and understanding of anyone who works for them and they want you to know that you can talk to them or ask them anything that you may want cleared up.
The co-workers are great, we have all got something in common and that is working with young people. You know that you can have a laugh and a joke with them, but at the same time you know that they will work hard for you and vice versa the teamwork is of a very high standard.
The hardest part of my job is sometimes trying to get the young people to be confident within themselves, but it's something that will take time-its a work in progress.
Building up productive professional relationships with the young people, having that banter with them is great. I enjoy knowing for the fact that I can help the young people to achieve their goals.