In this role there is no typical day at work, you never know what is about to happen, every situation is unique and challenging which requires you to be a fast learner and to use basic logic skills.
The management in this company are very talented however there is a lack of communication with staff.
My co-workers at this establishment are all very talented and experienced individuals all with excellent skill sets.
The hardest part of this job is definitely some of the decisions you have to make purely because of the risk that is involved with them, some of which are life or death.
The most rewarding part of the job is when you have successfully helped a member of the public to your full extent and the gratitude they show you.
Good shift allowances e.g. unsociable hours pay
Stressful environment, lack of communication with management