Barista (Former Employee) – Yeovil – 14 September 2018
Caffè Nero can be a really fun place to work if you have a good team in your store. The pay isn’t amazing but you get a incredible discount on food and drinks and there’s lots of fun events throughout the year where you get to meet all the other teams in your area.
Barista (Current Employee) – Manchester, Greater Manchester – 14 September 2018
work here require to much expected from you.. have to do everything at the same.. everyday running like crazy for minimum wage... lack of employers all the time and just give you 30 hours per week.. not worth it work here...
manager (Former Employee) – Lymington, Hampshire – 12 September 2018
It is always a busy place and has very high standards there is a lot of progression in the company. the training is very good. you can go with no experience and with the right attitude progress quickly
Assistant Manager (Current Employee) – Bangor – 13 August 2018
I've loved working for Caffe Nero these past two years and, before I started working here, I didn't really know what hard work meant. The hours are long and most days can seem hectic and crazy but, when you have a great team behind you and regular customers to welcome and chat to, it can also be a really satisfying place to work. And it isn't just about coffee.
Making great quality coffee, once you've completed all of your training (which is intensive and, nowadays, conducted in-store), is almost secondary. Nero, above all else, is about providing fantastic customer service in a manner that is efficient and friendly.
The work itself is physically demanding (cancel your gym membership, you won't need it) but, provided you attack each day with a positive attitude, you'll find that most of your shifts just fly by! There's lots of opportunities to progress and most everyone who start out as Baristas will always move on to becoming Shift Leaders eventually. Nero are big on promoting from within and most of our Store Managers and Area Managers started out as Baristas.
Shift Leader (Former Employee) – Heathrow, Greater London – 11 August 2018
Not a bad company to work for however expect to work very unsociable hours and weekends. Pay for lower level is too low resulting on a high staff turnover meaning you will be doing the job of 2 people at any given time.
Assistant Manager (Former Employee) – Bolton, Greater Manchester – 24 July 2018
Wonderful company, fun and loyal. Great way to learn a new trade with plenty of room to progress. Great store atmosphere and always fun on shift even during busy periods. Unfortunately the hours are long i.e 6.30am starts with a 19.00pm finish with only a 20 minute break. Which causes fatigue when constantly on your feet which doesnt allow enough social time or arrangements outside of work hours. But loved working here, great people!!!
Great teamwork, progression ladder available
Long hours, early starts with late finishes, weekend work
Made good relationships with regular customers. Very friendly environment and supportive team. Team morale is boosted with group activities and regular team meetings. Overall good place to work but the wage y increase with position is almost not worth it.
Barista/shift leader (Former Employee) – Sutton – 30 May 2018
The stores themselves can be real fun to work in, however there are a lot of demands placed on your personal time, you are expected to attend out of hours parties or explain why, you are expected to be available hours before your shift starts if they call you in and also hours after so don't you dare make any sort of appointment because if you refuse to stay you can be subject to disciplinary action, believe me, they will find something to blame you for so they can call you in for That. Training is exceptional however and they really seem to want to create a great environment when you train but you can't implement all they want you to at floor level without having to justify things to management, it's hard work for as little as they can get away with paying and is painfully understaffed. Fabulous job for young, single people who love to socialise out of work and grow real friendships with their colleagues, not so great if u have a family or outside commitments, basically if you can commit 100% of your time to them you will do great.
Store Manager (Current Employee) – North West – 11 May 2018
Best trained staff off all major chains for coffee but shops are ran so tightly on hours that staff turnover is a constant issue due to workload. Store Managers are not actually managers but Baristas that need to find time somehow to do any sort of leadership work on massive 48 hour contracts. Also you will do more than 48 hours. You will end up covering holidays/sickness.