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Caffè Nero Employee Review

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Fun
Barista (Current Employee) –  Chester, Cheshire12 October 2019
Good company to work for, very flexible. Very bust store in chester. I learned how to be more confident communicating with customers and how to make coffee.
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Worst place ever
Barista (Former Employee) –  Bristol, Bristol18 November 2019
You are treated like a slave from the moment you start, Unpaid hours , unpaid breaks , unpaid food, you are lucky if you get a break ,always understaffed , NO THANKS
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Awful
Shift leader (Former Employee) –  Belfast13 November 2019
Terrible place to work. No knowledge of how to process shifts. Area managers and some store managers think they’ve above you and will constantly undermine your work and nothing will be good enough for them. Don’t care about staff of there health. If your sick, your still expected to work and won’t be sent home. Always understaffed on a shift. Especially on the busier days. Make sure you don’t care about giving up your days off cause you’ll be expected to work those too. Used to be quite a cultural company but the company have just become greedy and constantly make cut backs. Everything it monitored within an inch of its life. Can’t make any mistakes as that’s just simply not allowed. If you enjoy big brother you may enjoy this job as that’s all it can be described as. Area managers will come into store and sit behind a laptop and watch you struggle on ur shifts while dictating what isn’t done. Rotas horrendous you’ll work nearly two weeks between ur days off some weeks they’re also changed and nobody will tell you and you may get them the day before a new week begins. To be honest do yourself a favour and apply elsewhere.
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Overall rating

3.3
Based on 451 reviews
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Ratings by category

2.9Work/Life Balance
2.7Salary/Benefits
3.5Job Security/Advancement
3.1Management
3.6Culture