Cutover Manager (Former Employee) – Coventry – 15 January 2020
Demanding and stressful at times the role was never the less rewarding and there was plenty of support from management and colleagues. There was an understanding that although some long hours and personal sacrifice are necessary at times, a work-life balance is required.
This is a horrendous place to work. You are timed when you do anything including going to the toilet. If you are less than a level 3 you are nothing and are capable of nothing. There is no development and any new positions that come on the job board are more than likely already taken by someone and only advertised because they have to be. Your progression is based on who you know, not what you’re capable of
Too much focus on stats rather then on individual. Management try to impress each other with targets to progress their career at the cost of others. My manager helped me and guided me but she was bound by statistics and targets imposed on her. I received all the support and had progressed very well but the employment agency called me back as i was ill and was absent few times so I lost the job.
Massive opportunities if on good books
Too much emphasis on time of calls rather then service
Change Specialist (Current Employee) – Midlands – 11 July 2019
Cadent is the peter principle through and through. Join the company and see for yourself. I have learnt a lot in my time at Cadent, from Admin to Manager its full of opportunity. The new leadership team are making changes that are much needed. We just need to sort the basics too and day to day management skills.
Its hard to advance here if you go through Pertemps (which almost everyone does unless they come in on a graduate scheme), i know of people that had been there for 9/10 years and hadn't been able to secure a permanent job directly with Cadent. The pay is quite low for what you do and, depending what department you're on, the stress involved. They're really good with moral, if they have a big incident they usually bought pizza for everyone and tried their best to cater to dietry requirements- we even had an ice cream van in the summer for a few days!
good moral, lots of different departments to try to progress to
low wages, not much for progression in to permanent roles
Triio connections department - very high pressured, great team to work with, management aren't very helpful at times, lots of additional tasks added on to your already busy duties with no extra pay, new contract or even asked about them, just told.
I have nearly come to the end of my time on the graduate scheme (3x 6 month placements) and have not only thoroughly enjoyed my time, but genuinely seen myself develop as a person.
You get a good understanding of all aspects of what is a large and varied business; plenty of high quality technical and non-technical training; a good level of respect, authority and ownership to drive the important projects you work on; and exposure to senior members of the organisation.
The salary and benefits are very good and your life outside of work is respected, meaning overall it covers all bases as a great graduate scheme.
I am really looking forward to the next step in my time at Cadent.
-Do three 6-month placements through the scheme allowing you to really learn about the company with few limitations. -Excellent training plan and well executed courses that incorporate practical learning as much as possible -Very competitive pay including starting and finishing bonus for the scheme, accommodation allowance and a good pension scheme -All levels of management are really supportive and the culture is very good - it's definitely has happier staff than any of the other 4 companies I've worked for -The work-life balance is very good, I do 8-4 or 9-5 most days. -The company and jobs are very interesting with little opportunity to get bored!
I was only there for 4 weeks but would have happily stayed as it was a fun working environment where the people made you feel welcome. My boss was lovely and i was treated as one of the team even though i was only there for 4 weeks.