Housekeeper Duties (Former Employee) – East Dean – 27 November 2017
- Started at 8 am most days we had a short meeting and or training in health and safety or cleaning related. - Management was alright. - The staff were pleasant most of the times, a bit stressed out at times when under pressure. - Having to clean 15 rooms in 5 hours, make beds, clean bathrooms some harder to clean (more dirty), empty bins, dust, polish and vacuum. - The staff when not under pressure and the old people.
Care Assistant (Current Employee) – Elderslie – 27 November 2017
Well where do I start management not got a clue d and v constantly as they fling staff from unit to unit spreading infection place is disgusting out of date staff are ok most of them but stressed to extreme nyt shifts are under staff management leave without making sure nyt shifts are covered agency nurse constantly some help some dont they just sleep management dont bother about that residents are not cared for the way they deserve to be honestly we do try but can only do the best with what we have and its not good enough dont work here or put a loved one in here you will not get the respect or care you deserve
Regional Support Manager (Current Employee) – Essex – 24 November 2017
I enjoyed working with BUPA which gave me an opportunity to support the team to deliver high quality care and ensure our residents get the lifestyle they are entitled to. I am very lucky to work with a great team of managers and staff.
Sales Executive/Account Manager (Former Employee) – London, Greater London – 22 November 2017
There is a factory mindset in place; punch in and punch out. Little emphasis on staff welfare or advancement, bottom line very much the focus . Blame culture in place. Face has to fit, if not, you are in danger of being removed.
Area Trainer (Current Employee) – Liverpool, Cheshire and Wales – 21 November 2017
Enjoyable time at Bupa. Loved every minute.Everyday different challenges. Regular meetings with HM to discuss training needs and session dates . Training materials good and easy for learners to follow.
free lunch. Good working environment, excellent care staff.
Member Service Adviser (Former Employee) – Salford Quays – 19 November 2017
I lasted all of three months. Maybe I wasn't cut-out for the culture I found myself in and was too customer-orientated. Despite constantly receiving good reviews during training and scoring high, there was always a reason given to prevent me from moving forward out of the training academy. Was this because I am an older person and didn`t fit in with the young, vibrant workforce? I`ll never know. Everything is time-orientated to the minute - toilet breaks, lunch, blowing your nose etc. I was told off for being on the phone too long with a client who had discovered she had cancer. I went for a break and was stopped by a manager who wanted to discuss something (work issue); I didn`t manage to get my break and returned to my desk 2mins late and was told to take only 8mins for my next break instead of 10 to make it up! I felt like a hamster in a cage on a spinning wheel and unable to jump off...
Great subs. staff restaurant. Free parking. Beautiful location.
It was good, but hard work mentally and physically
Care Assistant (Former Employee) – Leicester, Leicestershire – 15 November 2017
First week of my training, experienced staff were very quick on giving out orders, using me as a spare part. And then there were times when I had to feed 4 people at once and other staff were moaning because I was not quick enough while they were just sitting around watching. Most of them often say in the lounge and watch me until I made a mistake and shout at me in front of everyone.
However, other staff members were more accommodating and accepting of me because I was very new to the caring role and trained me on manual handling etc.
Shifts aren’t too bad, residents are a mixed bunch depending how they were feeling I guess.
It’s a tough job and everyday was different. I enjoyed the clinical side of it all. If you do not enjoy dealing with poo etc then it’s a no go. Requires a strong stomach as well as being thick skinned to take on the abuse of other staff members and residents.
Healthcare Consultant (Former Employee) – Staines – 14 November 2017
Management is terrible, they want to hear your feedback and do nothing with it. I know it is an office but the talking behind backs in horrid, can make you feel extremely uncomfortable at times. They expect you to work 8-8 to hit a target that is worth nothing in the end because if the quality team aren't your friends one month you're over. Shifts are alright if you're okay with working random shifts between 8-8 and the 1 Saturday in 4. Hard to swap shifts and book holiday if too many people are already on holiday. Hardest part is long phone calls with time wasting customers. Salary was different for different groups of new starters, basic salary isn't great for the effort you put in.
Care Assistant for the Elderly (Former Employee) – Bristol – 14 November 2017
the management was not the best. the residents needs wasn't always met. the most challenging part of the job was using the equipment as wasn't always trained correctly. the down side to this job was the hours and there was never enough staff or pads for all the residents
Member Services Advisor (Former Employee) – Staines-upon-Thames, Surrey – 8 November 2017
Professional and fun environment to work with. Aids development as much as possible. Lots of great benefits. Depending on the department you work for, if it’s the contact centre there are many who wish to develop with few places to fill but generally still a great scope to develop.
Auxiliary Nurse (Former Employee) – Glasgow – 3 November 2017
Very long, hard working day. Constantly on your feet until your break time. If you did not smoke you had a rougher ride. Did not learn very much. Did not meet any Management. Just got on with your work. Fitting in due to being an agency worker. Making old people smile
Very disgusting place to work atrocious management no respect for anyone ovoer worked WAY under paid, all they want is paper work done. Management is vile not caring at all Would not recommend at all everrr
Home Healthcare Sister (Former Employee) – Wiltshire – 31 October 2017
Whilst I worked for the Home Healthcare department of Bupa I found the hardest part of the job was the traveling as I was required to travel to different counties regularly. But the clients I worked with made it worth it.
Care Assistant (Former Employee) – Ashford, Kent – 29 October 2017
I didn't enjoy working at bupa I thought it was under staffed and we couldn't give the residents the time and attention they needed, the residents were always clean and well looked after but that ment extra pressure on the health care assistants I enjoyed the working with staff