Bupa Employee Reviews

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2.0
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New manager every month
Care assistant (Current Employee) –  Burley in Wharfedale27 May 2018
Every manager that comes in changes everything. The latest one has stopped the hot meals for some staff even though we have had them for years and they are still advertising them. Ruined staff morale all you get is a piece of toast or a biscuit. They pay basic wage then take away the only perk worth having. Manager has full english in front of staff then goes home early.
Pros
Used to get free lunch
Cons
Free lunch replaced with toast or a biscuit
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2.0
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Staff were all excellant during my training
Care Assistant (Former Employee) –  Glasgow, Glasgow21 May 2018
It was a good place to work but very stressful.i learned a lot about dementia care but unfortunately it wasnt the right job for me.i completed my training but decided against the role fulltime.
Pros
Meeting lovely peole
Cons
Long hours
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4.0
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Hard work but lovely atmosphere
Housekeeper (Current Employee) –  Stowmarket21 May 2018
Being a housekeeper at Bupa includes cleaning the residents rooms, the day room, dining room, kitchen, washing up, hoovering and emptying the bins. I get along with everyone there and the carers that I work alongside are lovely. The residents can be very sweet and it's lovely getting to have a chat with them when you can.
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1.0
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Terrible place to work!
Team Administrator (Former Employee) –  London18 May 2018
Micro managing, know-it-all manager with patronising tone on a daily basis. Makes new starters feel inadequate. Some staff are nice, others act like they are above you. Need training on training new staff with warmth and not throw them at the deep end. Awful place to work as hours are long, awful shifts, low pay and its all about being the medical staff PAs.
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1.0
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Terrible
Care Assistant (Former Employee) –  Somerset10 May 2018
Management and higher dont care about residents. Whistleblowing reported multiple times but nothing done.
Paper work faked, threatened with being sacked if I didnt comply. Got sacked and reported everything to cqc.
Pros
Nothing
Cons
Everything
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2.0
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An absolute joke
Care Assistant (Former Employee) –  Southampton6 May 2018
Worked for bupa for 1 year at oak lodge. The management are an absolute joke, gossip is rife and they have no understanding and there is zero support. The worst company I have ever worked for. The only pro to working there was the residents and there families. Management speak to members of staff very rudely, favouritism throughout and constant backstabbing. You need a thick skin to work here. I wouldn't let them look after a gold fish let alone a family member.
Pros
The residents
Cons
Worst company and management
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5.0
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lovely staff and great residents
Care Assistant (Former Employee) –  Leeds6 May 2018
the workers and the residents were lovely to work aside, the residents were all lovely and you were able to know them on a personal level, the staff were always there to help with any need
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1.0
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Not good, no support for catering team from Home manager
Chef Manager (Former Employee) –  Bexhill on Sea, East Sussex4 May 2018
No support from home manager. Contracted to 40 hrs but most times do more, to much for manager to do, so cant concentrate on cooking. High staff turnover. Left to do there shifts. Bad experience in genreal. Pay is good other than that the rest is not so.
Pros
Pay
Cons
Long hours, little support
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2.0
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Good if better management
Customer Service Advisor (Former Employee) –  Salford Quays, Greater Manchester1 May 2018
When you first start the training program is excellent and once you settle into your department it is well looked after. However the organization of department to department, manager to manager is absolutely poor. You would think a mental breakdown would be enough for another manager to inform your own manager to make them aware would be a simple task but this isn't the case at Bupa. Everyone but the employees are cared for, the managers are never around but they always ask you to inform them of things. The mental health policies have upgraded but there is little to none support on our own mental health. Target driven roles with impossible to achieve targets but at least they put in extra training for you, it doesn't always go ahead though..
Pros
Nice people, good salary, good hours
Cons
Terrible management and communication
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1.0
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Poor management
Area Trainer (Former Employee) –  Various29 April 2018
Area trainer.2013_2016.
Part of a large team with a manager who was not supportive.You work hard to make relationships with the care staff you train and build up a rapport with the home managers to get home compliancy rates up.Manager expected you to jump through hoops,but never came to home managers meetings and say that your not a team player and are negative.
So glad to be out of it.
Pros
Free lunch!! Lovely care staff in care homes.
Cons
Poor manager. Long hours .
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2.0
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care home
BUPA's objective is to help people lead longer (Former Employee) –  Evercreech, Somerset26 April 2018
work in a care home is never easy but the team can make it better. learned some things that may not seem usefull now but later on in life they will, management was flexible but not as flexible as expected , wages / work is really unfair in any care house , hardest part of job is feeding time :) most enjoyable part is the time you get to spend with resident
Pros
none
Cons
none
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1.0
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Not good place to work
Administration Assistant (Former Employee) –  Coventry, West Midlands23 April 2018
Unfortunately due to poor and unprofessional management Coventry Bupa office became an unpleasant place to work
Favouritism is thriving, no payrise for years, b ullying and haras sment from managers and their favourites....
I would not recommend this place even to enemy.
Pros
None
Cons
Poor management
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3.0
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New business advisor
Field Sales Advisor (Former Employee) –  Newcastle upon Tyne, Tyne and Wear23 April 2018
Arrange my appointments and get necessary paperwork ready. source leads and new appointments attend meeting and workshops surrounding products , launching or changing
Pros
Work your own hours
Cons
commission driven
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1.0
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underpaid
Carer (Current Employee) –  kent21 April 2018
You don't get sick pay at Bupa. No free healthcare but some benefits which aren't much to write home about. The hours are long and always short staffed. High volume turnover of staff. Don't get paid for your breaks or lunch half hour. Do get a uniform which you have to wash yourself.....put in for tax for that to claim back. Expenses are a nightmare to claim back due to bad staffing. Training is good tho.
Pros
free lunch
Cons
loads, too many to list!
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4.0
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very posative and enjoyable
cook (Former Employee) –  Ashby-De-La-Zouch16 April 2018
being positive through your day and making the residents day as happy and positive for them so they feel at ease around you , caring for their needs and being happy doing so , assisting with personal needs assisting with mealtimes, washing, changing and toileting.
Pros
part of a team.enjoying your work, feeling you are part of a family, fun and interesting job
Cons
long shifts
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4.0
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Loved it
House Keeper/ Carer (Former Employee) –  Cottenham13 April 2018
Everyone was friendly, we all worked well as a team. I sadly had t leave because of my own health, but the manager tried so much to support me.

I was a challenging, long day at work.
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3.0
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Potential
Support Worker (Current Employee) –  Hull, East Riding of Yorkshire11 April 2018
This is a lovely home with extremely caring staff, facilities are adequate for purpose. There has been three managers in the last 2.5 years, all with different values, attitudes, professionalism & personalities. This has been very unsettling for residents, their families and home staff. An iterim manager is presently running things & this is proving that with right manager the home has real potential.
Pros
Team work
Cons
Management
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5.0
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Excellent
Service Delivery Manager (Current Employee) –  Harlow, Essex10 April 2018
Great company to work for. Good values. Great development. Good training program. Excellent benefits. Communication strong across the business. Would highly recommend
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5.0
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You have to spend a lot of time with company to grow
Administrative support (Former Employee) –  Holyport, UK9 April 2018
Good place to work for ,they provide you all the health benefits and 401k ,very good staff and management .They care about their staff .Professional people overall .
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5.0
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Productive and rewarding
Care Assistant (Former Employee) –  Paisley, Renfrewshire3 April 2018
I worked with Bupa back in 2009, looking after the elderly and respecting their wishes. I enjoy working within the care industry and wish to make another career.
Pros
Great people
Cons
Long hours
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