Bupa Pay & Benefits reviews

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Not good, no support for catering team from Home manager
Chef Manager (Former Employee) –  Bexhill on Sea, East Sussex4 May 2018
No support from home manager. Contracted to 40 hrs but most times do more, to much for manager to do, so cant concentrate on cooking. High staff turnover. Left to do there shifts. Bad experience in genreal. Pay is good other than that the rest is not so.
Pros
Pay
Cons
Long hours, little support
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Good if better management
Customer Service Advisor (Former Employee) –  Salford Quays, Greater Manchester1 May 2018
When you first start the training program is excellent and once you settle into your department it is well looked after. However the organization of department to department, manager to manager is absolutely poor. You would think a mental breakdown would be enough for another manager to inform your own manager to make them aware would be a simple task but this isn't the case at Bupa. Everyone but the employees are cared for, the managers are never around but they always ask you to inform them of things. The mental health policies have upgraded but there is little to none support on our own mental health. Target driven roles with impossible to achieve targets but at least they put in extra training for you, it doesn't always go ahead though..
Pros
Nice people, good salary, good hours
Cons
Terrible management and communication
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underpaid
Carer (Current Employee) –  kent21 April 2018
You don't get sick pay at Bupa. No free healthcare but some benefits which aren't much to write home about. The hours are long and always short staffed. High volume turnover of staff. Don't get paid for your breaks or lunch half hour. Do get a uniform which you have to wash yourself.....put in for tax for that to claim back. Expenses are a nightmare to claim back due to bad staffing. Training is good tho.
Pros
free lunch
Cons
loads, too many to list!
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Excellent
Service Delivery Manager (Current Employee) –  Harlow, Essex10 April 2018
Great company to work for. Good values. Great development. Good training program. Excellent benefits. Communication strong across the business. Would highly recommend
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You have to spend a lot of time with company to grow
Administrative support (Former Employee) –  Holyport, UK9 April 2018
Good place to work for ,they provide you all the health benefits and 401k ,very good staff and management .They care about their staff .Professional people overall .
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Challenging and loving workplace.
Healthcare Assistant (Current Employee) –  Cambridge15 March 2018
Every day is different, each day presents new challenges which may need new approaches from myself and my team. I have learned a lot about working in care, not only the logistics of care and support, but also emotional intelligence and sensitivity.
The management is good, it is a tough job, a physically and emotionally draining job, yet the team and management show up and work their hardest until the day is through. Everyone there is commendable for their compassion and perseverance.
The hardest part of the job I believe is threefold. Firstly, when I first started I was very anxious, as working with vulnerable people who could be terribly injured if the slightest thing went wrong was on my mind. As time went on it became easier to relax. Secondly, the emotional roller-coaster that is within a care home makes the day even more challenging. Lastly, grieving for passed residents is an emotional challenge, as it is impossible to not grow attached to not only the residents, but their families also.
However, the team here is outstanding, all are committed and compassionate, and we all work together not only to do the job but to raise the morale within the workplace. I believe the support we get from each other is the best part of working here, and it helped me get through the harder times.
Pros
Great team, free lunches, emotional and physical support.
Cons
Long hours, emotionally and physically challenging.
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You can move from home to home.
Care Assistant (Current Employee) –  Glasgow, Glasgow17 February 2018
Things could be better for staff and wages could be better and less paper work which would mean more time with residents. I personally enjoye working to both residents and their families.
Cons
Long hours
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short staff long hour
day staff (Former Employee) –  Farnham16 February 2018
staff are very short during the day and a lot is expected to do during the day shift residents can be very demanding and bossy. call bells will consant go off and if you don’t answer them on time the manager complains. free food and drinks whenever. can get along with staff. if you fit in!.. unable to spend time with residents. in the mornings a lot of residents don’t get done by night staff. so a lot is expected to do including doing them breakfast. lunch, putting plates and stuff in dishwasher up to 6 times throughout the day probably more depends how many residents use cups and plates and cutlery’s. doing lots of paperwork’s, and the manager is always walking about watching you like a hawk and you feel as your doing something wrong.
if you work night shift and request food they leave it in the fridge for 12 hours from that day lunch and for you to heat up yourself with microwave, the benifits are misleading. be warned when working for bupa a lot is expected. the seniors role are the medications round and if you make a mistake with the mar sheets you could seriously get in deep hole for it and sacked. mamagerment is awful if you talk in confidential somehow all the others staff knows about it. then the residents starts asking questions. nice home but you just got to fit in or you get pushed out.
Pros
free foods and drinks
Cons
long hours and a lot is expected to do
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Average
Kitchen Assistant (Current Employee) –  Cheshire15 February 2018
Not the best company to work for, often expected to do more than your job for minimum wage. However, all staff are good to work with makes the job better.
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Poor leadership and dispensable workforce
Recruitment (Former Employee) –  Leeds, West Yorkshire12 February 2018
Bupa values its managers and uts managers only, particularly in the recruitment department where you only progress if you suck up to the right people. Processes are rarely followed and the business is not open and honest. The recruitment work is no different to call centre of agency work with unrealistic targets and poor salary offerings.
Saldly bula do not keep the end user at the heart of what they do as they are a profit oriented business
Pros
You'll like your colleagues
Cons
Literally everything else
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Great place to work for
Healthcare consultant/ Sales Team Manager (Current Employee) –  Staines-upon-Thames29 January 2018
Bupa is great place to work for. Apart from the salary there are many other benefits that you get including a free private medical insurance and a free on sight gym!

I work in the retention department which has great culture behind it. You are also provided with a 4 week classroom based training to learn products and services at the start of your career at Bupa.

All in all a good place to work for.
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good workplace.
kichen assistant (Former Employee) –  Cirencester, Gloucestershire25 January 2018
I learnt loads of new things, and got to meet some incredible people at the same time. The hardest part of the job was keeping up with all the work, making sure you are doing it all correctly.
Pros
free lunch
Cons
long hours
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Always a opportunity for overtime
Care Assistant (Current Employee) –  Stevenage, Hertfordshire25 January 2018
always low staffing levels, management never seem to be there to give staff support when needed, the costs for residents stay is not worth the facilities or care they receive
Pros
Free lunch
Cons
Long hours, no appreciation
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Lovely place to work excellent person centred care
Care Assistant (Current Employee) –  Bristol, Bristol24 January 2018
Worked here for five years.
Good management home is well ran.
Employees get free lunches. Paid breaks
Excellent person centred care.
Good CQC report.
Pros
Free lunches
Cons
Long hours
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wonderful experience
Care Assistant and kitchen assistant (Former Employee) –  Glasgow23 January 2018
working at Bupa care home is very satisfying as it help people with need as well as warm environment allow you to express yourself and the salary was really good. sometime can be difficult as it is 12 hours shift
Pros
good salary
Cons
long hours.
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Great company to work for in challenging times
Call Centre Advisor (Former Employee) –  Manchester UK16 January 2018
I worked for Bupa UK, during the GFC and it was a good experience. The pay could have been better, but due to the countries financial status, it was good to work for such a stable company.
Pros
on site Gym
Cons
Pay could have been better
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Good career prospects
Senior Care Assistant (Current Employee) –  Glasgow10 January 2018
Good career prospects.most training using house and there is usually a few dates to choose when you can attend.the only draw back is there is a lot of paper work for every thing you do.
Pros
Paid breaks
Cons
Long hours
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Fun work yet tiring
Care Assistant (Current Employee) –  Havering-atte-Bower, Greater London7 January 2018
From mangement to colleagues great people enjoy bring with them but the only thing is working long hours in a day 12hrs shift Which is tiring at the end of the day. Great company though with free tea, coffee, lunch whatever you like.
Pros
Free lunch, tea, coffee
Cons
Long hours
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Love the people I work with
Activities Co-ordinator (Current Employee) –  Glasgow, Glasgow27 December 2017
Bupa is currently selling the care Home that I work for so not fair for me to rate the new company yet Bupa had there good points as paid breaks but also bad points like left to work short a lot of the time
Pros
Free lunch
Cons
No sick pay
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Slave to the job
Health Care Assistant (Former Employee) –  West Midlands10 December 2017
Staff moral is very low. Care staff are spoken to like rubbish by nurses and managers. Poor food qualty in home. So you still need to take your own. Some staff are paid breaks others are not. Due to starting after April 16. So £90 a month difference to paid break staff. Long 12 hour days none stop on your feet. Residents and families are very greatful of your care and time, which is one good thing. They see how hard you work. Always staff shortages and working short esspecially week ends and nights. Pressure on endless paperwork. Bupa does not live up to all the pomp and expectations it promises. Training is poor. No extra pay for nights and week ends.
Pros
Its a job if you are desperate.
Cons
Long hours. No respect from managers.
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