Worked for Bupa for overall 4 years. Company itself is rubbish. It's all about the money coming in and not the residents or their staff. Management do not support their staff when many times have been asked for support. No team work and staff getting away with it (no actions were taken) a lot of times when two staff on one being a senior and doing senior duties as well as a carer one person was taken onto other wing as short leaving one staff member to 11 residents. Being classed as a residential unit, we were eventually told that it would be changing into light nursing as they were struggling to fill the beds. They didn't take into consideration of staffing levels or the residents needs. There is a mix of residential, dementia, light nursing and mental health. Whilst working there I have known it being a level of 15 residents with two staff members. One being a carer and one a senior and finding it very difficult. A lot of agency was used as quite a few original staff had left. Relatives and residents were at one point starting to notice the frustration and stress on staff which is never good. Pre admissions never actually met the residents character (management job).
Free food. Paid breaks (has now stopped with new staff)
Stressful job no support