People managers need better training so equipped to deal with challenges. No transparency around salary.Appraisals feel arbitrary/box ticking exercise
Bupa are a good brand with a great purpose driving their business. They're making progression in Digitisation and better responding to customer needs. The workplace feels open, friendly, inclusive and fairly relaxed.
However they're extremely hypocritical on the employee/People side of things. They continually bang the drum on things like diversity, inclusion, eNPS, wanting people to love working there. But rarely put their money where their mouth is and have a tendency to dismiss or shush anyone who tries to challenge the status quo around working realities, benefits, salary and progression.
They feel very conservative and sometimes exploitative - seen in clinical environments the most, where support/care staff are overworked and underpaid, yet are constantly hailed as heroes and glorified by managers while their real life working concerns remain unanswered. Much like NHS which is probably surprising for a large Private. I have been fortunate to deal with both frontline workers and head office staff during my tenure, so have good insight into the nuances between the two cultures.
I would love to see Bupa undergo a thorough investigation across the whole UK business into benefit alignment, transparency, gender pay gap and remuneration/bonuses at different levels of the organisation. The dial needs shifting before they become an unattractive place to work.
Great office facilities (Manchester), encouragement to challenge yourself/step up, generally a good work life balance
Salary poor/below benchmark, made to feel audacious for challenging/trying to negotiate, some people managers better than others, indicating disparity in the right training/personalities in leadership roles.