BUPA care homes was a large organisation when I worked there and nobody seemed capable of managing the business as a whole, which caused confusion amongst the various departmental functions. It has since sold off a large portfolio of its homes.
One thing that BUPA care homes was passionate about was delivering the best care experience possible, but - more ... again this is often not possible with local authorities paying well under the market rate for publicly funded residents.
It's not a place to work if you get easily frustrated or need clear direction. - less