Great if you don't work in the Showroom and like paperwork!
Showroom Consultant (Former Employee) – Cambridgeshire – 13 July 2019
In my time here I started in the main office helping take off from drawings and quoting materials, which was great as the whole team helped out and worked together. However once I switched to work in the showroom that support was no longer there. Anyone who was asked for even a toilet seat (which are stocked on the shelf) would send the customer straight to me, whether I had a customer in designing a kitchen or not.
In the showroom you are expected to not only do the designs with Fusion 2020 CAD software, but you also have to price them using a different system, and then order using a third system, which then generates a lot of paperwork to organise yourself. Then when deliveries arrive from different suppliers you are expected to go out and check them off yourself, and then file the separate delivery notes. These delivery notes are then filed once more with the main office paperwork, but again it is expected that you have to do this... not the admin colleague.
All this would go on and then you'd still have a queue of customers asking for a toilet seat, kitchen and three bathrooms!
All in all, the showrooms aren't run very well from my experience. There is no support from management and you have to do everything yourself. Including cleaning the displays!
However working down in the main office is a much better environment, although you still have to sort your own problems out.
All this and more... for minimum wage, a single half hour break in the day, 47.75 hours a week, and two stock takes annually (working from 7:45am to 10:00pm!)
Long hours for 30 minute lunch, no assistance from anyone else, no appreciation