Nothing you do is ever good enough
Retentions Advisor (Current Employee) – Accrington, Lancashire – 25 July 2018
Management is useless! Constantly on your back for not not hitting sales, managers are more driven by figures and not customer service experience as a whole. Liars and two faced. Just watch your back and don’t trust anyone no matter how sweet they seem they will eventually stab you in the back. Colleagues are alright but it’s best just to keep yourself to yourself.
I was not told that this job is sale based. All my manager is bothered about is me selling TVs.’nothing else matters. Even if the rest of on point, if you ain’t sellin TVs you’re gona get shafted and threatened to be put on a plan! Which is pretty pathetic. Even if a customer has died they still don’t want you to cancel their services even then u gotta be heartless n ask the dead customers family, if someone else wants their services!? Have to ask em 101 questions n sound like a fool when customers don’t wanna know. But still gotta do it otherwise will get shafted for it.
Managers just care about their own conversions . Too much pressure. Only working here coz it fits around my current needs and lifestyle otherwise would be long gone. Nothing is ever good enough! If one things good, then the other isn’t. Manager constantly whinging about sales of tv and mobile sims but on the other hand chatting garbage about solution selling it ain’t no solution selling bull cr*p it’s about what’s rigt for management n their bonuses! Torture and lord have mercy!