BT Employee Reviews

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Fast Paced
Application Engineer (Current Employee) –  United Kingdom7 December 2018
Good place to work with new technologies. A great place to achieve some real hands on experience with industry leading tech. Structured workloads and customer satisfaction at its heart.
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Diverse place to work
Head of Real Estate & FM, Europe (Current Employee) –  London6 December 2018
Excellent opportunity gain experience in a diverse business across multiple geographies, managing a team of enthusiastic professionals delivering market leading solutions.
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Varied and interesting work
Programme Director (Former Employee) –  Home Based4 December 2018
Always changing and adapting.
Team development is critical to success.
Developing a team spirit and culture makes for the most successful teams.
Org design / people reductions is the hardest element.
Developing leaders is the most enjoyable part of the job.
Pros
Ability to do new things
Cons
London centric
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Easy money if you know how
Retentions Advisor (Current Employee) –  Doncaster, South Yorkshire29 November 2018
Watch the top performers and how they choose which accounts to enter and which not to. You can easily inflate bonus and results and win recognition too
Pros
Bonus
Cons
Poor canteen
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Productive
Telephonist (Former Employee) –  Leicester, Leicestershire26 November 2018
Different day from 1 day to another , when taking emergency calls you get an adrenaline rush come in , lovely knowledge and experience learnt , wished i had of pursued job role further.
Pros
Excitement
Cons
Sadness
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Fun workplace
Customer Service Advisor (Current Employee) –  Doncaster, South Yorkshire25 November 2018
It is a really good place to work in and it adapts you as a person really well.
The biggest con of working there has got to be the management and the target based work place.
The biggest pro is the salary
Pros
Salary and bonus
Cons
Management and target based environment
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Another at the job
Project Change Manager (Current Employee) –  Birmingham, West Midlands24 November 2018
open environment with a diverse people and inclusive environment . This varies from department to department and locations. The pay is not exceptional.
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Great Place
Customer Service Advisor (Former Employee) –  Blackburn, Lancashire22 November 2018
Good work place, enjoyable and willing to work around you with the hours.

Happy workplace with lots of group team building activities to do.
Brilliant overall.
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Great
Engineer (Former Employee) –  UK20 November 2018
Great to work for.


A really good company to work for that provide lots and fantastic opportunities

I was very sad to leave them and am thankful for the opportunities they provided me with
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Bt
Wholesale Project Manager (Former Employee) –  Newcastle upon Tyne, Tyne and Wear20 November 2018
Fantastic place to work overall with exceptional chances to progress career. A range of qualifications available. Good job security and one of the best management teams.

Difficult progression at times due to the intense nature of assessments and re-orgs feel like they happen once a year.

When you get a job you are able to get on with the business of doing it well. A very professional culture.
Pros
Excellent progression and training
Cons
re-orgs to frequent
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Disjointed work experience
Major Deal Specialist (Former Employee) –  Hampshire19 November 2018
Worked on a number of interesting projects with some great people but no strong sense of departmental leadership and experienced conflicting interests working on sales opportunities
Pros
home working
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Bt
Commercial Officer (Former Employee) –  Colchester, Essex16 November 2018
BT was a wonderful place to work. The pay and benefits were excellent, and advancement was available. Unfortunately our site was closed down with a loss of 150 positions.
Pros
Good supportive working environment
Cons
Non
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productive place to be in
Placement Student (Former Employee) –  Bradford, West Yorkshire15 November 2018
It was a great opportunity to have. I did this at work experience during my high school years and i enjoyed every moment of it. I learned a lot and it still helps me to this day.
Pros
good environment
Cons
no
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Very productive and Great management
Work Experience Placement (Former Employee) –  Martlesham10 November 2018
I was only at BT for my 2 weeks work experience however i was able to gain a great idea of how things worked. it was very productive and the management was great.
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repetitive
BT Retenion Advisor Duties (Former Employee) –  accrington7 November 2018
your just a number managers are bullies and try to harrass you to get unrealistic targets and the company is certainly not british telecom wouldnt recommend working for a company that exploits you and have a group nepotism culture especially at the senior level
Pros
nothing
Cons
senior position nepotism bullying harrasment no work life balance favouritism
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Not the best company to work for
Customer Service Advisor (Current Employee) –  Cardiff3 November 2018
Managers very clicky, no insensitives or motivation. I worked here for almost a year and by that time I couldn’t wait to get out, the turn over is massive you are only thought as a number and nothing else. They have no flexibility in shifts and I feel the try to trap with the salary. When started the promise progression but this was untrue.
Pros
Salary
Cons
Systems, managers and shifts
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Don’t believe the hype
Digital Marketing Manager (Current Employee) –  London, Greater London25 October 2018
Thanks to some dodgy Italian accounting the company has become toxic. Completely focussed on reducing numbers now and expecting MORE with less and now with the introduction of their new People Framework, FOR LESS. I’ve worked hard in my near 20 year career there to advance to a senior management level and now they want to make me take a pay cut and lose benefits and bonus to appease shareholders.

Think hard before working for BT, especially if you’re a graduate. Most Directors don’t care and are looking out for number 1. There are better companies to work for and if you have the skills really consider working elsewhere.

Working for BT will only become more horrible in the next year...but only if you’re lucky enough (sort of) to keep your job after the 13,000 redundancies.
Pros
None anymore
Cons
Long hours, unrealistic expectation on individuals, extreme uncertainty
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good
Customer Contact Advisor (Former Employee) –  accrington25 October 2018
I enjoyed working there, It was challenging but the rewards were great when statistics were hit which in my case they were consistently. Everyone is friendly and easy to get on with, including upper management which made the role a lot easier.
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great organisation
General Manager - Reporting, Analysis & Insight (Current Employee) –  London23 October 2018
BT is generally a good company to work for, with a UK presence. It has a significant history within the UK and that has positives and negatives. People at BT are great to work with.
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Fun workplace
Retention Advisor (Current Employee) –  Warrington19 October 2018
Highly demanding, number focused, target driven job and can be rewarding with the right bonus structure.
The management team are not very supportive they seem to all run off and have dinner together so if you need help nobody is there and the customers issue cannot be resolved. The company isn't ran by "managers" it's ran by "wannabes".
Pros
Free broadband and 30% off mobile handsets
Cons
Complaint after complaints and the managenent team.
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3.8
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