Questions and Answers about BT

Here's what people have said about working and interviewing at BT.

View all 51 questions about BT

What is the organisational culture at BT?


Help jobseekers learn about the company by being objective and to the point.
Your answer will be posted publicly. Please don't submit any personal information. Guidelines

6 answers

Get you in then push you out after destroying your confidence!


Report answer

Management seem disconnected from the front line which leads to unrealistic expectations and targets.

Answered - Service Desk Agent (Former Employee) - Barlborough, Derbyshire

Report answer

BT Barrow is a small site - only 2 first line managers are based in the centre. Regular visits from 2nd and 3rd line managers but rarely see anyone above this level.
Workers are in teams headed by a first line manager.
Managers are approachable.
Team building is non-existent (and has been for many years now).

Answered - Call Centre Advisor (Former Employee) - Barrow-In-Furness, Cumbria

Report answer

Inwardly focused & process driven

Answered - Frames Engineer (Former Employee) - Derbyshire

Report answer

Not good for long servants. BT are looking to reduce their pension deficit by removing long term employess either by carrot or stick

Answered - IT Project Manager (Former Employee) - Milton Keynes

Report answer

Organisation or any other permutation of the word is not a word in the BT dictionary.

Answered - Call Centre Advisor (Current Employee) - United Kingdom

Report answer