Questions and Answers about BT

Here's what people have said about working and interviewing at BT.

View all 48 questions about BT

How does someone get hired at British Telecom? What are the steps along the way?


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9 answers

At interview talk about successes and show real interest in the brand, get behind it. If you are in a controlled environment with targets advise of successes to date. Give examples of excellent customer service

Answered - Customer Service Advisor (Current Employee) - Exeter, Devon

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Application and assessment

Answered - Business Apprenticeship (Former Employee) - South Shields, Tyne and Wear

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Simple telephone interview
more in depth interview around your skills applicable to the role

Answered - Customer Service Advisor (Former Employee) - Belfast, County Antrim

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Phone assessment
Assessment day and interview

Answered - BT Operator (Current Employee) - Newcastle upon Tyne

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Online tests then interview.

Answered - Customer Service Advisor (Current Employee) - Exerts

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There are many ways to get hired. You can look on the indeed website, go on the website or manpower and search for current vacancies.


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Jobs advertised on job sites

Answered - Frames Engineer (Former Employee) - Hove, East Sussex

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Ring them up

Answered - Sales Advisor (Former Employee) - Newcastle upon Tyne, Tyne and Wear

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They advertised the vancies they had, I applied, went to an interview and got the job. The whole time they made me feel relaxed.

Answered - Copy/Audio Typist (Former Employee) - London

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