Questions and Answers about BT

Here's what people have said about working and interviewing at BT.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

29 questions

Things have changed and they are after people who present well from a personality point of view. Your assessment test will be done online, and the interview itself is an introduction, an ice breaker, a one on one interview followed by a group activity. That was for a BT contract in customer service.

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At interview talk about successes and show real interest in the brand, get behind it. If you are in a controlled environment with targets advise of successes to date. Give examples of excellent customer service

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Free Broadband up to 80mb

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Home based which is good but a lot of admin needed which pushes the hours up considerable

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Management seem disconnected from the front line which leads to unrealistic expectations and targets.

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Personally, I contributed to an £11M annual target for Nortel products in my final year at BT

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60 minutes

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Smart business but can lose the tie

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Monthly with BT
Weekly if you come in through the agency, manpower

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