Questions and Answers about BT

Here's what people have said about working and interviewing at BT.

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The best questions are directly relevant to BT.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

32 questions

Be courteous and listen to the questions before answering, they are a people led industry & as such find it amusing when you break wind during the interview process, good luck!!

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At interview talk about successes and show real interest in the brand, get behind it. If you are in a controlled environment with targets advise of successes to date. Give examples of excellent customer service

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Free Broadband up to 80mb

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Home based which is good but a lot of admin needed which pushes the hours up considerable

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As others here listed but adherence includes toilet breaks only during scheduled breaks but it’s usually not a problem because they don’t allow you time between calls to drink anything anyway.

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Business attire but no suit and tie for men. Mostly just focused on women dressing nice.

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Pay is on a monthly basis

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Management seem disconnected from the front line which leads to unrealistic expectations and targets.

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Rushed; given an overview of the job, skills assessment not carried out. No questions, just a rush to complete paperwork. Very unprofessional.

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60 minutes

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