BSH Home Appliances Employee Reviews

Found 28 reviews matching the search See all 98 reviews
Sort by: Helpfulness | Rating | Date
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Opportunity
Customer Service Advisor (Former Employee) –  Kettering25 September 2019
Great company for training and helping you develop yourself for a role elsewhere. The perfect 'stepping stone' company. It pays well, however you will need to bare in mind the pressured environment and whether you are suited to it.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not a good place to work
Not applicable (Former Employee) –  Kettering, Northamptonshire13 July 2019
Not good place to work .do not work for them. Some nice people there and some not nice people there .if you are late you get told off if you are 5mis last
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It has it's pro's and con's like most companies!
Undisclosed (Current Employee) –  Milton Keynes, Buckinghamshire5 July 2019
Good place to work with flexibility and good work/life/balance however, this comes with being committed, loyal, dedicated and striving a challenge.

Management, direction and clarity is often far from sight. Using your own devices and finding the right decision is often up to you, again this come with it's pro's and con's.
Pros
Flexibility
Cons
Management, direction, clarity and business strategy
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work, Salary Excellent
Warehouse (Current Employee) –  Kettering, Northamptonshire2 May 2019
Great place to work, the culture is a lot better! we get paid £23-25K per year to drive a FLT more if you want the overtime.

Managers/supervisors easy to talk too will listen, HR on site all the time talking to us.

The warehouse guys are nice and helpful..

Very good place to work
Pros
Free coffee, Nice canteen, great salary
Cons
none
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Salary is ok
wharehouse operative (Former Employee) –  Northamptonshire15 April 2019
Management very poor, bullies, not got a clue,& pushing people all time to drive faster, use to be a good place to work, not any more, h,r don't do anything,
Pros
Salary
Cons
Poor management
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Just a number here
Forklift Driver (Former Employee) –  Kettering, Northamptonshire19 December 2018
Very poor warehouse to work in. Management are awful. Don't know how to talk to people and don't actually have a clue about the job. Company will not be around much longer of it is kept running like it is.
Pros
None
Cons
Poor management and unrealistic targets
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No thanks..treat employees terribly..ask for impossible targets to be met.
Fork lift driver..clamp truck,reach truck, (Current Employee) –  Kettering9 August 2018
A company going one way,downhill.
Treat workers with disdain..
Management are useless bullying culture and victimised employees..
Agency are treated worse.
Pros
Hourly rate reasonable
Cons
Impossible targets.
Was this review helpful?Yes 5No 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A normal office environment
CREDIT CONTROLLER Key Accounts (Former Employee) –  Milton Keynes8 June 2018
I worked in this company for 20 years and really could not reach my goals I wanted to achieve. The reason for leaving was because I moved from Milton Keynes to Northamptonshire
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible
Call Centre Agent (Former Employee) –  Kettering4 March 2018
Awful place to work.
Poor management, literally no training, an office full of miserable people!

Not one good word to say about any part of the job!

Apply elsewhere!!!!!!!!!!!!!!
Dont waste your time!
Pros
Canteen!
Cons
The whole place is a con
Was this review helpful?Yes 11No 2Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not very Well run
Customer Service Advisor (Former Employee) –  Kettering, Northamptonshire20 February 2018
There was no communication between departmnets and not a very friendly work environment.My recent experiences as a Customer Service Advisor have allowed me to become very familiar with computer systems and develop my skills in data collation. It has prompted me to grow on my knowledge on Microsoft programmes in particular Excel and PowerPoint- something which I had worked with extensively during my university career. This role has perfectly facilitated my attention to detail skills as well as engaging me in the field of administrative work done within my time. This includes replying to emails from social media sites with product advice and information, invoicing to both businesses and individuals, liaising with various branches of the company and other companies in order to resolve customer issues both promptly and effectively, and finally, taking invoice payments over the phone..
Was this review helpful?Yes 6No 4Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Customer Service Advisor (Former Employee) –  Kettering, Northamptonshire4 January 2018
Great place to work. Lots of opportunities if you want to work your way up.
It’s a busy office with incoming calls, varied types of calls depending on your training.
Often opportunities for over time and yearly bonus.
Team mates all really lovely over all nice place to work.
Pros
Discount on products
Was this review helpful?Yes 4No 9Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Don't waste your time!!
Customer Service Advisor (Current Employee) –  Kettering, Northamptonshire29 December 2017
Shocking, if management and planning team spent less time moaning about everything and m0re time supporting their teams the place would work so much better!!
Was this review helpful?Yes 21No 4Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Under staffed, under valued
Customer Service Advisor (Former Employee) –  Kettering, Northamptonshire28 December 2017
Lacks morale/motivation
Leavers every month
No support except from 2 team managers and one has left which is a shame, she was overworked & good at what she done but was never around trying to sort the interviews!
Worked here 18 months and didn’t know who the head of dept was- Sat in an office and emailed star of the month!!!
Quick to come down on you if you made mistakes
Redundancies at head office
Too many late shifts/weekends- no flexibility
Pros
End of day
Cons
Repetitive
Was this review helpful?Yes 18No 2Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hard work and no reward
Customer Service Advisor (Former Employee) –  Kettering, Northamptonshire12 December 2017
I found employment here to be daily struggle. The managers have no sense of leadership and are reluctant to take on any calls, you are pushed daily to get sales despite this not being a sales environment and they even monitor you on how many minutes an seconds it takes you to go to the bathroom.
Pros
2 good team leaders who were guanine
Cons
Managers, breaks, boring and repetitive
Was this review helpful?Yes 18No 2Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Please dont waste your time working here
Customer Service Advisor (Former Employee) –  Kettering21 November 2017
Honestly, there are a million other things id rather do again than work here.

- No one talks to each other
- Team Leaders may as well not go into work
- Training doesn't exist
- There is no such thing as escalations
- They don't care about you, or the customer, or anything that doesn't make them more money

Its a hard sales environment, in which the slightest sign of declining sales will result in being thrown to the wayside and forgotten about. If you want help from anyone, you wont get it. And everyone there is miserable. Also your forced into overtime, if you don't do it, your basically a monster.

All in all, its the worst place you could be, please please please, save yourself the time, do not work here.
Pros
Salary is ok
Cons
Hours, Bonus, People, Management, Targets, Job/Work life Balance, Support, Training, Culture, Everything
Was this review helpful?Yes 18No 3Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bad bad place to work
Field Service Engineer (Former Employee) –  London12 July 2017
Bad bad place to work Do all you can bend over backwards and treated like rubbish no thanks for what you do asm's stab you in the back avoid this place like the plague
Pros
None
Cons
Some engineers
Was this review helpful?Yes 4NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Appalling
Customer Service Advisor (Current Employee) –  Kettering, Northamptonshire22 June 2017
Terrible company management are poor
And people leave all the time.
You are treated like cattle and only the people they like progress
They don't care about your well being or your life
You get moaned at if you go to the loo.
You get no support at all
Managers sit around in meetings all the time expecting you to do there job.
Worse ever company to ever work for
Pros
Going home
Cons
Working there
Was this review helpful?Yes 23No 2Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
watch your back
Engineer (Former Employee) –  London25 October 2016
out to get you all the time management have no clue what they are doing engineers some are ok but some are realy bad and the management dont do anythink do sort it out avoid at all costs.
Pros
none
Cons
none
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fantastic company with amazing morals, limited opportunities
BSH Sales Specialist (Current Employee) –  In the field, south england14 August 2016
I love working for this company but feel frustrated that I have not been able to take over an area instead of working in a store all the time. I want to become a development manager or area manager and opportunities for these positons do not come up very often which is holding me back. all in all a fabulous company to work for
Pros
great morals
Cons
limited opportunities
Was this review helpful?Yes 3No 4Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
absolutely terrible
Customer Services Advisor. (Former Employee) –  Kettering, ENG22 July 2015
very boring environment, you do the same thing all day everyday. There's no room for progression, and even if there is, it's very biased anyway. The money is terrible, you're constantly getting moaned at, nothing you do will ever be good enough for them. The management go into "meetings" all the time, so if you have a query it's almost impossible to get an answer. They treat you as if you're disposable, never praising you for doing anything good. If you take a break for more than 5 minutes they start questioning you.
On top of all this, you then have customers moaning all day, never happy with the service you're providing. The people who work there are backstabbing, and are only out for themselves. The management introduce "policies" all the time, with no explanation, you just have to follow them.
You work 1 in 3 Saturday's, but even that's not enough for them, they're constantly begging people to start early/finish later. They want you to give up any spare time you have for them, with no proper reward. All in all, the management is terrible, the work is boring, and there's no work/life balance.
Pros
Car park
Cons
Boring, no work/life balance, poor salary
Was this review helpful?Yes 22No 2Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at BSH Home Appliances. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 98 reviews
529
433
316
27
113

Ratings by category

3.3Work/Life Balance
3.7Salary/Benefits
3.0Job Security/Advancement
3.0Management
3.3Culture

BSH Home Appliances Reviews by Location