Thank you for taking the time to respond to this question. We are very sorry to hear that you did not feel your time with Brunelcare was positive. We are determined to ensure that we continually improve for all of our employees and we acknowledge there will be times when we get things wrong.
Your comments are really important to us to help us to continually improve and we would like to learn from these experiences moving forward. We therefore are keen to understand the background that has lead to your dissatisfaction. If you feel you would like to offer us further details to allow us to fully look into your comments, then please do make contact. We will be happy to look into your comments fully so that we can seek to make positive changes as a result.
You have to tell a ‘story’ so they ask you a question and you have to explain when you have experienced that situation, easy interview.
Hi, There appears are large difference in the wage scale, could you please explain ?
Hi, thank you for your question.
I am not sure whether you mean a big difference between Brunelcare and other organisations or between different Brunelcare jobs, however I will try to answer both.
Brunelcare has a Pay and Grading system in place, each role is evaluated and placed at the appropriate grade, this then defines the correct pay for the role. This ensures that we have equality between departments and between different roles. It also ensures that we do have equality between those roles traditionally carried out by men and those where women are in the majority.
The Pay and Grading system also allows all employees to be able to see how their pay will increase as they develop in their current role or seek promotion. The system sets the appropriate rates for new starters, for fully trained and experienced colleagues and for those who take on additional responsibility.
In terms of how our wage scales are set, these reflect the sector that we work in, the margins that are achievable and the rates that commissioners (usually local councils) are prepared to pay for the service.
We regularly review our rates of pay to ensure that they are in line with the wider market, we were proud to be able to deliver an across the board (excluding directors) pay increase in May 2018.
I hope that this information addresses your enquiry and thank you for your interest.
Think about how you have dealt with things in the past and not what you would do in a scenario they will ask for actual examples