Brio Leisure
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Brio Leisure Employee Reviews

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United Kingdom19 reviews
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4.0
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Flexible working hours would recommend for a job in sixth form or university. Management is very friendly however lots of the job requires cleaning and dealing with customers.
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1.0
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Terrible management, no training, can't get any time off, very stressful and no support from management. Work full days then under constant pressure to work additional hours to cover evening events. Have to work bank holidays and full hours for the day or you're not paid
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4.0
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The staff are nice and it's a great working environment. I learnt a lot in my time here and was given plenty of responsibility and variation in the job.
Pros
Flexible hours
Cons
Below average pay
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5.0
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My review of BRIO Leisure would be a positive one, working for the company for over 3 years has taught me many valuable skills such as better customer Service and a role of Management within a Catering/ fitness establishment
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4.0
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Working as a leisure attendant provides different skills such as working with different people. Also different days have different fitness class set-ups and challenges.
Pros
Good pay
Cons
Hot conditions
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5.0
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The typical day is finely structured and busy. There is so much to learn if you want it brio seem more than happy to train you up for different rolls.

From my personal experience the management have been exceptional from duty management, site management to HR and operations level at head office, May be I'd say that don't get enough time to converse with the staff.


The workplace culture is a strange one, with some staff there is a lot of negativity about the job while at the same time they love the social aspects. I observed this while I was working casual hours to me it felt like everyone had theor own story and direction our reasons all unique, for some it was a main source of income while others it was a stepping stone, working while at collage or university, second income to work experience.


A tough part to the job is the initial adaptation while dealing with some negativity. I can imagine for a new starter to shadow a negative member of staff on a busy day to be very daunting. Sight specific staff training. For example neston and EPSV are regular pools you don't train a different a schedule but you need to train at both site to work in both places and if you'd like the option of working in the NGA which has a unique pool which is understandable but you would have to train there too. Every month. 72 hours of staff training is required per year to lifeguard in the 3 sites.


The most enjoyable part is the progression with all rolls available. Catching up with all your work mates and being able to work in other sites.
Pros
Holiday allowance, Quick progression if you are hardworking and habe a good attitude, Company pension, Cycle to work scheme, Good staff, Multiple sites with more opportunities, They invest in developing staff by paying courses, The management are making considerably efforts to make a difference within the community
Cons
Staff moral, The structure is streamlined to the point where you are at check mate when you are one staff down, Overtime set to the basics rate without accumulating holiday so after tax and NI the rates poor
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2.0
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The flex hours are a bonus and the people who work there are lovely but management can be lacking especially in the support area. Positive feedback is nearly non existent and staff morale is quite low. Brio have a certain 'box' they like their staff to be in and if you dare to question or show inclination of working outside this 'box' then discrimination and bullying can ensue. The training opportunities are good though and there has been evidence of improvements to management and staff morale as of late.
Pros
Lovely team
Cons
Poor management
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1.0
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- management treat you like dirt
- constantly underpaid

- no flexible working hours

- building is run down, it's filthy.. especially the pool and changing rooms.

- full of young employees that don't know what they're doing.
Pros
Free gym & swim facilities
Cons
Everything
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5.0
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Enjoyable and active to work at a place where you don’t just life guard but also assist the rest of the building meaning you’re always busy and not bored
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5.0
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The Brio head office is a great place to work - everyone is friendly and gets on, and the office manages to be a fun place to work while still being professional.

The marketing team has a good range of experience, from apprentices to people with more experience, and the manager ensures we're all kept up to date with company news and gives us the chance to bring share ideas and opinions.


I've learnt loads working here, I'd recommend it to anyone.
Pros
Great atmosphere, flexible hours, nice people
Cons
Too many sweets in office, and office is never at a comfortable temperature
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1.0
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If the aquatic lead doesn't like you then you'll never get work even if you're best swimming teacher available. All favourites get work even if they're rude, get complaints about them. Waste of time trying to work here as swimming teacher for Brio leisure
Pros
None
Cons
Uncertainity of hours as casual contract
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1.0
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To cut things short, Brio does have a handful of genuinely lovely people working there. Finance are lovely, and different centre Managers are brilliant. But for the pure fact that I was treated like scum by my head office manager, it just isn't worth your time applying for a job here.
Cons
Marketing Manager
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1.0
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It is a nice place to work if you are just starting out in work, for a first job or a job to retire in or if you are busy at university of college it is a good place to get some experience in different posistions.
Pros
Free membership
Cons
Management needs a massive improvement
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4.0
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The team at Brio leisure are amazing and fun to work with. Creating a positive working atmosphere, pushing you to work to your best and achieve the team goals.
Pros
Free Gym membership
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3.0
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I learnt a large amount about how to deal with customers in a professional manner as well as how a team can operate effectively.
Pros
Free gym
Cons
Poor human reasources and management
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3.0
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Managers/supervisors our of depth. Lack of knowledge for positions and bureaucratic management by some supervisors.
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4.0
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It was a great place to work with fantastic colleagues and customers if you're passionate about fitness you'll get along with everybody. The management is poor however and they use a system of multiple different managers each with vastly different personalities and work ethics so one day you'll be allowed to into the store room to replenish your stock in your work area and the next day if you're caught doing that by another manager you will get a disciplinary.
Pros
Free membership
Cons
Poor management, unflexible, Don't inform staff of job security
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4.0
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A typical day at work would involve a variety of tasks :

Setting up the centre ready for the public

Testing of the pool water make sure it is safe for use

Supervision of bathers using the pool as well as the other facilities available

First Aid where required

Cleaning of the facility throughout the day to meet health and safety standards

Set up of events within other areas of the facility

Help customers with any queries or complaints they may have and ensuring you do what is possible to manage these

Stocking of produce throughout the building

Promotion of facilities and prices
Pros
Continuous staff training, great salary, close team atmosphere
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3.0
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Not much support or contact from management, some benefits including free gym memberships

Long days and responsibilitiers for minimal wages, not secure and not contracted.
Pros
free gym
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