Brighthouse Careers Employee Reviews

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Horrendous
Assistant Manager (Former Employee) –  Belle Vale31 May 2018
If your face don’t fit or your not giving the regional manager one you’ve got no chance. Nasty horrible people that are only interested in hitting their own personal targets whilst ripping people off. Disgraceful business can’t believe I actually worked there for a while.
Pros
None
Cons
management are dogs
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Do not go there
Driver (Former Employee) –  Huntingdon, Cambridgeshire14 May 2018
driver (Former Employee) – Huntingdon, Cambridgeshire – 7 May 2018
worse company to work for long hours up to 20 hr and break all CPC rules please avoid at all costs you have to eat on the move as you wont get your jobs done you will get dumped on from great hight from the managers and must work bank holiday and do up 15 jobs and take damaged items in to customers house and you can't not ask HR help as you will lost job
Pros
None
Cons
Long hours with on breaks
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Stay away
Driver (Former Employee) –  Scotland and huntington13 May 2018
I worked in a few roles for this job over 6 years. What a god awful company to work for. Over worked, under paid. The chavs that work there are also a hoot.
If you want a job like this have a look at John Lewis instead. Night and day comparison.
Pros
A wage
Cons
Top to bottom rubbish
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doesn’t matter how long you have worked there.
Sales Assistant (Current Employee) –  Scotland10 May 2018
I have worked for brighthouse for over 5 years as a sales advisors. You get no commission, because apparently it promotes bad selling, but then where given targets and pushed and pushed to hit it, giving me over a thousand pounds a week to do, when the store needs to make 1300 pounds a week, but there’s 2 other sale advisor with targets of 500 each, when I new person came into the shop on a part time wage. Got paid the same as me, when I worked there for 5 years my targets higher, my responsibilities are so much higher. You have to phone the same people, for telesales over and over again, getting asked why you have only done 87% by regional manager and have to phone to explain why. Even though you are excepted to do sales, clean, file, phone lost customers, phone new customer, go round nearby companies to try and get employees to sign up. Undertaking bank statement checks. Getting a low wage. The pressure is unbelievable. It’s making me stressed and depressed. The pressure is way to much. Can’t take it anymore. You never get a dinner hour, sometimes you can’t go for a wee for ages because where under staffed.
Pros
None
Cons
Everything
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driver
driver (Former Employee) –  Huntingdon, Cambridgeshire7 May 2018
worse company to work for long hours please avoid at all costs you have to eat on the move as you wont get your jobs done you will get dumped on from great hight
Pros
workers
Cons
none
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Just awful
Sales Assistant (Former Employee) –  Colwyn Bay, Conwy3 April 2018
It’s funny how a company who claims to be proud of their values can bully staff into overtime, conducting late night telesales and working through breaks unpaid. The communication and training is nothing short of p*** poor, forced to handle deliveries with no manual handling training and deal with the numerous customer complaints- unsurprisingly as their aim is to just to rip off the poor.
If you have any sense of pride and conscience, do not work for this place, they’ll tear you down for it. I can’t stress it enough.
Pros
None
Cons
Everything
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Avoid this place.
Deputy Manager (Former Employee) –  Swindon, Wiltshire30 March 2018
They treat you like a slave and when you try and stick up for yourself they will bully you until you leave. No respect from managers. You will never get a lunch break, work extra hours and not get paid for them. You will never see these hours again.
Pros
Lovely customers
Cons
Everything
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Rude Disrespectful & Treats workers like slaves
Driver (Former Employee) –  Uxbridge, Greater London15 March 2018
To keep it short and sweet i would kot apply for the job the manager is a woman named sharron who is a very disrespectful and does not want to pay up for time you have worked i highly advise to avoid this job poor poor management if you do apply youve been warned
Pros
nothing
Cons
Everything
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Avoid like the plague
Assistant Manager (Former Employee) –  West Yorkshire5 January 2018
Used to enjoy the job but then bad press started to happen so all the negativity got put on staff. Was promised certain wages if moved store, didn't happen. Contracted to 39 hours, never got a lunch break, worked minimum of 45 hours a week and never got paid any extra. They say that living the values is key in tis employment but how can you live the values if your not respected in your role. Have seen many managers forced out for one reason or another. Just horrible company to work for.
Pros
Home time
Cons
Too many to mention
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Deputy manager
Deputy Manager (Former Employee) –  Cheltenham, Gloucestershire27 December 2017
Contracted 39h - worked 45+ weekly (unpaid overtime constantly ). Work every Saturday as mangers are required in. Everyday is classed as a 'special/sacred" day so mondays / fridays no time off. Disgusting stock that is very over priced. Trying to get sales from poor merchandise ' you cant polish a terd' springs to mind
Pros
Thinking bare with....
Cons
Too many to list
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stay Clear
Sales Advisor (Former Employee) –  Manchester, Greater Manchester1 December 2017
promise everything to work you to the bone and then drop you like a tonne of bricks no support, long hours , lucky if you see your unpaid dinner break, contracted and paid for 39hours but do he’ll of a lot more unpaid if you complain you get the not living the value speech
Pros
None
Cons
Long unpaid hours, nothing is ever good for them
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Worst company to work for
7.5 tonne driver (Former Employee) –  West Drayton, Greater London27 November 2017
Liars and cheats and they just don't care is what I could honestly say. The same attitude runs through the whole company. If you don't believe me just ask the customers. They haven't got a clue how to run the place. MONEY looks good but you will work through your lunch which you don't get paid for and do overtime which you won't get paid for. Just one big Rip off and if u don't believe me just ask the customers.
Pros
None
Cons
Everything
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could be worse
Domestic Appliance Engineer (Current Employee) –  Scotland1 October 2017
its no that bad could be worse. like all places has its good and bad things. loved the job wasn't too hard or too easy good people well most of them were
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Delivery Driver
Driver (Former Employee) –  Normanton15 February 2017
The general day started around 0600, the day stared by unloading and loading of your own van, routing your run for the day and ensuring all paperwork is correct.
Once you have left the warehouse and are one the rosd the drivers mate would make contact with every customer to confirm ETA for that day.
once at the customers property it was the delivery teams responsibility to ensure the delivery run smooth with no damage to customers homes and to ensure the product worked correctly.
the general work place was a happy one, the hardest part of the job was sometimes explaining to customers the health and safety side to the job and why a 250kg fridge freezer wouldn't be getting carried up 40 steps to a top floor flat.
Pros
freedom been on road
Cons
Traffic
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Overall rating

1.4
Based on 15 reviews
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1.4Work/Life Balance
1.6Salary/Benefits
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