stresssful, understaffed, restrictive, badly managed
always understaffed, being pulled off your own job to cover in other departments then put under stress because you haven't reached targets for your own job. Always expected to go 'the extra mile' with no recognition or thanks for this. upper management tells you that you work for the company not where you are based, so you are sent to work miles from home if they want you to, even though it has a huge impact on your quality of life and work balance. and mental health, they do not care. Regional manager shouts at you like you are a naughty child, very unprofessional. The activities are very prescriptive and restrict creativity in some ways as there are targets for certain activities that have to be met, they do not always reflect the needs and capabilities of the residents you are working with. You can be creative within the themes set but you have to maintain the 'hotel' look of the home so are unable to display a lot of what the residents produce in arts and crafts, its all hidden away for appearance's sake. The company wins awards for its culture and team building but it's easy to put a fantastic presentation together but on the floor, the teams are exhausted covering extra shifts to make up for lack of staff, morale is low, sickness is high and people are always leaving and yet there is a reluctance to employ agency workers to help out.
The positives are that the team I work with is amazing, we pull together and try our best to make lives brilliant for the residents.