Brakes Group Employee Review

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ok
Warehouse Operative (Former Employee) –  Coventry, West Midlands4 September 2019
brakes is ok most of the people are easy to get on with but the long hours and being forced to do jobs you didnt apply for can get a bit tedious also working strange hours isnt for every one
Pros
people
Cons
long hours
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Official response from Brakes Group
10 September 2019

Thank you for taking the time to provide feedback. We appreciate your input. As a 24/7 365 day a year operation some of the shifts do consist of unsociable or unusual hours which aren't for everybody! We do have some fabulous people in our business and we're glad that you experienced this. If you have any further feedback to share please email us at
resourcing@brake.co.uk

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A year here
Customer Care Advisor (Former Employee) –  Ashford18 November 2019
I worked here for just over a year and I learnt so much about myself and the kind of career I wanted.

My first role was taking inbound calls in customer care until I moved into the non voice customer care team where there was a lot more background work etc. Personally, I felt that the work we did, the salary should have been more or perhaps a betterbonus steucture. Either way I met amazing people and I loved it
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Telesales advisor
Telesales (Former Employee) –  Ashford, Kent17 November 2019
Management are unfair and biased, you are just a number to them. Duty of care is non existent. Majority of team leaders spend the day eating the free food samples leaving advisors and Seniors to do all the work.
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Overall rating

3.1
Based on 424 reviews
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Ratings by category

2.9Work/Life Balance
3.4Salary/Benefits
3.0Job Security/Advancement
2.8Management
2.9Culture