BPP Employee Reviews

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1.0
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Not nice place to work
Programme Manager (Former Employee) –  Birmingham, West Midlands29 November 2018
Horrible place to work, a 'private' company that gets away with overworking and making employees redundant at the drop of a hat, treated disgustingly nasty atmosphere and based purely on a 'who you know not what you know' basis.
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1.0
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Ok
Administrator (Former Employee) –  Oxfordshire14 October 2018
Mostly enjoyed my time working here. Not the most supportive management. Good salary,but not if you want to be happy. Lots of rules you have to stick by.
Pros
Good Salary
Cons
Not good management style
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2.0
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No work/life balance
Skills Coach (Apprenticeships) (Current Employee) –  West Yorkshire30 August 2018
Workloads have increased by 20% over 2 years, new starters are paid more than existing qualified staff. No support is provided and communication is poor.
Pros
Working from home
Cons
Pay, expected to work over for no recompense, no recognition
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4.0
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Great people
Resourcing & Quality Manager (Current Employee) –  Manchester28 February 2018
There is a great working culture within BPP and we have a good strong supportive team who all pull together. I enjoy the variety of the role and always know that you are supported with management.
Pros
Free Training courses
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3.0
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good place to progress
Invoicing and Data Analyst - Finance (Current Employee) –  london19 February 2018
good place to progress in terms of what there is to offer in ACCA, CIMA and other qualifications that are free for staff members once the probation period is over
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3.0
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Work, work, work...
International Programme Administrator (Former Employee) –  London11 February 2018
Overtime is never acknowledged by management, but expected. There is barely time to eat lunch most days. Lots of additional paperwork and targets to be met, making it less about the students.
Pros
Respected company
Cons
Long hours
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1.0
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Not a good place to work!
Customer Service Advisor (Current Employee) –  Birmingham, West Midlands25 November 2017
From the moment you get through the door, before you even take off your coat and log in to your computer - there are demands from staff for something to be done.

Management are unsupportive, they do not care about the individual, only about the work getting done - even if you are overworked and stressed or have personal issues going on.

Workplace culture is very gossipy, proud and provides few opportunities to build relationships. People only come to you for what they want, other than that, you are invisible - even when they see you.

The hardest part of the job is fulfilling tasks that have no acquaintance with your actual role. It pressurises you to get your own workload done in time and then everything else on top. The title of the role is deceiving as this is not all that you do.


Most enjoyable part - interacting with the students everyday who come from all walks of life.
Pros
None
Cons
Demanding, pressuring, unsupportive
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2.0
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I'm glad I have moved on from that experience
GDL/LLB Administrator (Former Employee) –  London30 September 2017
There were some very tough days working there, management made myself and my team member feel horrible and it was clear they had little grasp on what our job actually consisted of; and the constraints of the "new" IT system that they introduced.
Pros
free milk in the morning
Cons
too many to type in one sentence
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4.0
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Productive and exciting workplace
Learning and Development Administrator (Former Employee) –  London14 June 2017
Working for BPP helped me gain experience working in a new environment. I was able to learn how to use different systems including X3 and salesforce which will help me in new jobs.
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5.0
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Academic and Professional Expertise
Faculty Lecturer and Module Leader (Current Employee) –  London1 June 2017
BPP University provides a perfect ground to combine academic career with professional expertise. There is a great teamwork within the Faculty and a desirable working environment.
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4.0
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A social and special place.
Admissions and Student Recruitment Officer (Former Employee) –  London9 May 2017
Whilst working at BPP a typical days work as an Admissions Officer, incorporated managing your own portfolio of interests, leads, and post sales enquiries over the whole BPP University college product range.
The management were quite supportive and were very focussed on their end goals, and trying to ensure that the team met their goals as well.
The pay was adequate for the job role, however at times the incentive structure felt inappropriate as it was team based rather than individually based, and as such your effort didn't always get rewarded.
The hardest part of the job was having to learn in depth the intricacies of all the university programmes so as to be advise your clients properly, and so you can help those in your team without such an in depth knowledge.
The most enjoyable part of the job was when as a team we met our goals and knew that a bonus was coming.
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3.0
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Room for growth and good people
Student records officer (Former Employee) –  London wall31 March 2017
A very good experience working at BPP.

It was a lot of work load but very rewarding, a lot to learn and pass on the you skill set.

Wonderful people and room for growth within the compa
Pros
Free drinks and lunch every other time
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5.0
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Great Place to Work
Contract Manager (Former Employee) –  Shepherds Bush, Greater London10 February 2017
Excellent atmosphere, well recommended - high rewards, travel and good social circle. Managed Well. Happy with everything
Pros
Good Bonuses
Cons
Long working hours
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3.0
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Good Place to Work
Customer Sales Executive (Former Employee) –  Manchester13 November 2016
Although I enjoyed my time working at BPP the HR/Payroll team were constantly adjusting your wages, somtimes not paying comission on time which i found hard to cope with.
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4.0
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Great people
Operations (Former Employee) –  London10 October 2016
Great people make this company an enthusiastic organisation to be part of. Hard working and bright colleagues make the culture productive.
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1.0
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Awful salary
customer service advisor (Former Employee) –  Southampton20 November 2015
BPP is a good company but working for them as a Customer Service Advisor was not a great experience. The workload is never ending and the pay does not reflect this. The culture is a negative one and hard work is not noticed. The best part was the students.
Pros
Gained great experience
Cons
Impossible workload
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4.0
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Previous Role
Credit Controller (Former Employee) –  London, ENG14 September 2015
My previous finance office was a high energy target focused department. A typical day working within a team of seven involved chasing up clients in order to reduce old debt and hit the daily personal target set by management. The team would pool it's knowledge in order to get any problems resolved in the fastest possible manner and help achieve the group target.
Under approachable and encouraging management I learning the overview of the full credit control process. From the first stage of credit checks and choosing the correct credit terms to invoicing, imparting of services, continuing to the chasing procedures and knowing when to terminate services and initiate legal proceedings.

The debt collection side of credit control can sometimes require a fair but firm approach and advising a student that they can no longer study was a sometimes difficult part of this role.
The most enjoyable part of the job was a collective sense of achievement in hitting the group target.
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3.0
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Overall good company to work for...
CLIENT SERVICE REP / PSA (Current Employee) –  London, ENG22 April 2015
A typical day at work would consist of managing client email inbox's and ensuring all emails are answered to within the agreed Service Level Agreement (SLA), answering any telephone queries from clients, managing clients monthly reports, booking students onto In-Centre Courses or Online Classroom Packages for Financial Services, A&T and Professional Development Qualifications, booking exams on behalf of students, Building relations with Training Managers from various Investment Banks, liaising with Credit Control to manage client debt.
I am also a Health & Safety Representative and a Your Voice Representative. These duties included ensuring the 6th floor was H&S complaint at all times of business and also attending meetings conducted by HR on company changes and providing agenda items to be discussed which is collated from employees within the Student Management Centre.
Pros
Free Professional Education
Cons
No progression
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3.0
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Enjoyable Work Environment
Administrator (Former Employee) –  London23 February 2015
• Project Management for faculty management e.g; creating and updating Microsoft Access Database for all Business School staff, pulling information from different departments and internal sources to be used by a variety of management levels; data analysis for Faculty Manager from National Student Survey, creating associate staff member page on student’s Virtual Learning Environment website.
• Invoice processing for BPP Business School for freelancer staff and suppliers, requiring quick communication with senior management for higher authorisation.
• First point of contact for freelancers and suppliers for invoice processing, handling new staff set up with HR and Purchase Ledger, and chasing payment delays and queries.
• Handled ad hoc data analysis requests for student information from senior management, to strict deadlines.
• Supporting Faculty Manager in obtaining student module choices to very strict timescales, enabling other departments to create student timetables on schedule.
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3.0
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Productive and fun workplace
International Admissions Officer (Current Employee) –  London, ENG2 June 2014
A very fast-paced role juggling numerous responsibilities at once.
Able to maximise your potential to the fullest in this role.
Management are very understanding and fully aware of their employees welfare
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Overall rating

3.2
Based on 27 reviews
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3.1Work/Life Balance
2.9Salary/Benefits
2.9Job Security/Advancement
3.0Management
3.1Culture