Borough Care Employee Review

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Borough Care should be Borough No Care
Carer (Current Employee) –  Stockport1 January 2016
I have worked for Borough Care for over 10 years, I now dread going to work each day. I have seen so many changes over the years but for the past 4 years things have got worse and worse for care staff. I can no longer understand how they retain their charitable status. The cut backs are so significant that the people who suffer the most are our residents. They still get the same kind of care as they always have done but the catering is now outsourced and most residents have to have families bringing in food to prevent their relative from getting hungry. My manager buys treats such as biscuits and chocs etc from her own money for the residents as they are limited to a couple of biscuits a day. Change sometimes is good and keeps morale alive but not here. I agree with the previous persons review about staff morale. You only have to look at how many staff vacancies Borough Care now have each week as they can no longer get staff to stay due to the stress over work under staffed and no incentives whatsoever to get staff to stay. I am finding myself in the situation now where I have signed up to an agency to work for someone else after all these years. A colleague of mine who has worked for Borough Care since the very early days got what mounts to £1.25 a year as a bonus for all those years of loyality hard work and dedication, that is an insult to anyone. If it wasnt for my own personal dedication of wanting to care for our residents i would have left a few years ago but thought things may improve, that has not been the case. It wont be long before CQC see for themselves  more... the dire situation now they inspect us differently and see there is no consistency with staff for our residents. It is such a heartbreaking shame that Borough Care was a few years ago one of the places people in Stockport wanted to work for, now as you can see from the long list of repeat vacancies it is a place people avoid.  less
Pros
Our lovely residents
Cons
over worked, inconsistency, stressed, no incentives, unhappy staff, etc etc
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Awful
Care Assistant (Former Employee) –  Stockport, Greater Manchester24 June 2019
Some of the deputy managers and seniors think they know it all don't have a clue who the residets are speak to staff like dirt and sur in office eating cake that's if they not flirting with residents family's in front of other residents if ur face doesn't fit they treat you appallingly
Pros
Lovely resident and some staff nice
Cons
None
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Horrible company, useless HR.
Worst job ever!! (Current Employee) –  Stockport, Greater Manchester8 April 2019
I have never worked for such a bad company!! Managers always in heels bosing carers around. No hands on care.
Long hours unsocialble hours.
Never recommend this company to anyone. If you have a problem, HR is not worth talking to.
Pay is never right.
Pros
None
Cons
Everything
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Official response from Borough Care
10 April 2019

Thank you for your comments, we always want to hear from our staff both good and bad and we are sorry to hear about this experience, we would urge you to contact any member of the Care / Operations team if you have any problems, we also have a staff forum that support when any members of staff feel aggrieved.

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Overall rating

2.5
Based on 15 reviews
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