Biggest mistake of my career
Customer Success Manager (Former Employee) – Eastbourne, East Sussex – 10 March 2020
When I joined the team, the UK team was very small. As time passed and the company grew it became more and more clear that management couldn't care less about us or even the company itself, only themselves.
From being called an "Overhead" by the sales manager, who has countless HR complaints against them, to being called a liar by the country manager directly to your face when trying to raise your concerns with them. On top of that, god forbid trying to improve any broken processes as you will be disciplined while at the same time have your work taken by your manager to make themselves look better to their superiors.
Avoid like the plague if you can.
There are genuinely lovely people trying to do their best.
Unrealistic expectations from staff, little to no support once you're in the role, constant lies from management about opportunities and training.