Booksy
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Booksy Employee Review

Poor.

1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
20 July 2019
Management team is exceptionally poor, high turnover of staff.

Very little support, sink or swim attitude. I spent 19 months there, things all changed before I left and the company went "corporate".
Ratings by category
2.0
Work/Life Balance
3.0
Salary/Benefits
1.0
Job security/advancement
1.0
Management
1.0
Culture
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Official response from Booksy
16 October 2019
Booksy Management team pride themselves on open-communication, support and giving the team the tools necessary to grow and excel in an international, growing SaaS (enabled marketplace company. I am sorry to hear that you felt the management was not up to your standards and I hope during your 19 months with us, you brought this up with senior management in a constructive way for their attention. As we have grown massively in a short period of time, the pressure is always on but our team is always dedicated to the cause and always communicate any problems they may be having. Our support has not changed since day one. While we do expect a lot from our team, as we do from ourselves, we give a lot back and as per our values, we love what we do. I wish you all the very best in the future.
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Booksy is a great place for anyone to work, always willing to go the extra mile for the staff.Since joining Booksy my skills in a work/social environment have changed drastically for the better. The family vibe in the job is the main aspect for me as everyone looks out for each other.
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1.0
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Customer Success Manager (Former Employee) - Eastbourne, East Sussex
When I joined the team, the UK team was very small. As time passed and the company grew it became more and more clear that management couldn't care less about us or even the company itself, only themselves.

From being called an "Overhead" by the sales manager, who has countless HR complaints against them, to being called a liar by the country manager directly to your face when trying to raise your concerns with them. On top of that, god forbid trying to improve any broken processes as you will be disciplined while at the same time have your work taken by your manager to make themselves look better to their superiors.


Avoid like the plague if you can.
Pros
There are genuinely lovely people trying to do their best.
Cons
Unrealistic expectations from staff, little to no support once you're in the role, constant lies from management about opportunities and training.
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Official response from Booksy
21 September 2020
Thank you for your review.
We are sorry that you feel there were issues during your employment with us.

Booksy takes its staff wellbeing and job satisfaction very seriously as per our company value of “people first”.

The company has grown rapidly since it was founded and we have reached extraordinary milestones with the help of our amazing team.


Our management team is incredibly dedicated to ensuring that our employees have ongoing support and access to various channels including HR if they feel the need to address any concerns.


As a part of a wider global company, we are constantly improving our processes and we value any input from staff members, we even actively seek our staff's opinions through using various platforms.


Praise is given out regularly and fairly and we pride ourselves in having a rewarding culture which includes global recognition and team achievements which are celebrated frequently.

As we continue to grow, we are always providing regular training and advising employees of new opportunities for progression within the company.

Please feel free to get in touch if you wish to discuss any of these points further.


We wish you the best of luck for your future endeavours.