Booksy
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Booksy Employee Review

Exciting business to be apart of!

5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
24 January 2020
I joined Booksy in September 2019 and I love it! The culture of the company is fantastic, everyone works as a team. I am field based and live miles away from the office but always feel part of the whole booksy team! From a sales point of view, hard work pays off! When you put the hard work in, you will be rewarded! Great commission is there to be earnt! The management team have always been really supportive of me and any ideas I have had have been taken on board. Booksy is only going to grow and get bigger and bigger and its very exciting being part of a company like that as the limits and individual opportunities are endless.
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job security/advancement
5.0
Management
5.0
Culture
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18 September 2020
Customer Liaison Officer (Current Employee) - Eastbourne, East Sussex
Having joined the company as a Customer Success Onboarding Agent a few weeks ago, I am yet to experience anything to fault. Management and staff are extremely welcoming and the role is enjoyable. The work/life balance is excellent and I'd definitely recommend Booksy to anyone looking for a social, driven team.
Pros
Social life, working hours, lunch breaks, benefits
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18 September 2020
Booksy onboarder (Current Employee) - Eastbourne
Booksy is a great place for anyone to work, always willing to go the extra mile for the staff.Since joining Booksy my skills in a work/social environment have changed drastically for the better. The family vibe in the job is the main aspect for me as everyone looks out for each other.
Pros
Tech knowledge
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1.0
Job work-life balance
Salary/Benefits
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10 March 2020
Customer Success Manager (Former Employee) - Eastbourne, East Sussex
When I joined the team, the UK team was very small. As time passed and the company grew it became more and more clear that management couldn't care less about us or even the company itself, only themselves. From being called an "Overhead" by the sales manager, who has countless HR complaints against them, to being called a liar by the country manager directly to your face when trying to raise your concerns with them. On top of that, god forbid trying to improve any broken processes as you will be disciplined while at the same time have your work taken by your manager to make themselves look better to their superiors. Avoid like the plague if you can.
Pros
There are genuinely lovely people trying to do their best.
Cons
Unrealistic expectations from staff, little to no support once you're in the role, constant lies from management about opportunities and training.
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Official response from Booksy
21 September 2020
Thank you for your review. We are sorry that you feel there were issues during your employment with us.Booksy takes its staff wellbeing and job satisfaction very seriously as per our company value of “people first”.The company has grown rapidly since it was founded and we have reached extraordinary milestones with the help of our amazing team. Our management team is incredibly dedicated to ensuring that our employees have ongoing support and access to various channels including HR if they feel the need to address any concerns. As a part of a wider global company, we are constantly improving our processes and we value any input from staff members, we even actively seek our staff's opinions through using various platforms. Praise is given out regularly and fairly and we pride ourselves in having a rewarding culture which includes global recognition and team achievements which are celebrated frequently. As we continue to grow, we are always providing regular training and advising employees of new opportunities for progression within the company. Please feel free to get in touch if you wish to discuss any of these points further.We wish you the best of luck for your future endeavours.