Booksy
Get weekly updates, new jobs, and reviews

Booksy Employee Reviews

Job Title
All
Location
United Kingdom17 reviews
Found 17 reviews matching the search
See all 25 reviews
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I joined Booksy in September 2019 and I love it! The culture of the company is fantastic, everyone works as a team. I am field based and live miles away from the office but always feel part of the whole booksy team!

From a sales point of view, hard work pays off! When you put the hard work in, you will be rewarded! Great commission is there to be earnt!


The management team have always been really supportive of me and any ideas I have had have been taken on board.


Booksy is only going to grow and get bigger and bigger and its very exciting being part of a company like that as the limits and individual opportunities are endless.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
When I joined the team, the UK team was very small. As time passed and the company grew it became more and more clear that management couldn't care less about us or even the company itself, only themselves.

From being called an "Overhead" by the sales manager, who has countless HR complaints against them, to being called a liar by the country manager directly to your face when trying to raise your concerns with them. On top of that, god forbid trying to improve any broken processes as you will be disciplined while at the same time have your work taken by your manager to make themselves look better to their superiors.


Avoid like the plague if you can.
Pros
There are genuinely lovely people trying to do their best.
Cons
Unrealistic expectations from staff, little to no support once you're in the role, constant lies from management about opportunities and training.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Booksy was once a nice place to work for most, however they have dramatically come to a point of high turnover of staff by employing anyone who will be willing rather based on their character or skill (Normally at a higher salary than the current staff).

Most staff won't stay longer that 3-6 months due to the unrealistic expectations for the wage.


I didn't stay long due to unrealistic expectations of my role.
Pros
Coffee machine
Cons
wage, management, equipmement
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working at Booksy, is most peoples '' perfect idea of a working environment''

We have music on, fresh fruit, bread and spreads provided free of charge, a fun, laid back, social office environment where everyone is one big family.


Fun, but everyone still works hard to get the job done which Is ideal. Working from home is possible, and not an issue, within reason of course its just perfect! I love it!
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The people who work at Booksy can be described by numerous words but my favourite is inspirational. They're like a huge family that can make even the most growly kind of person come out of their shell. There isn't a 'hierarchal' feel, no one is better than anyone else, they're all treated equally. They're diverse and open. It's a fantastic and (I'm going to say it because I'm a bit of a geek) 'futuristic' environment.

The work is challenging but it's constant and thrilling; the companies aims are transparent- so you know what you are working towards and you know you are making a big difference. The work I've added has all been taken on board and I always leave the working day feeling like I've accomplished something.


I've worked here for 2 months and am so excited about what the company is always about to achieve. If there is something in my workflow that I think needs changing or tweaking or even overhauling, they will take my opinion into account and we talk about it openly and make amendments if need be. Management is exceptional because you know where you stand and they help you grow as a person. I've just started doing computing and IT as a degree in my own time, but my manager is so promotive of it.


The business is growing bigger and bigger every day and it's so fantastic to be a part of that.
Was this review helpful?
Rate your recent company
Share your experience to help others
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Booksy has giving me the chance to flourish and show my professional and personal attributes. The best thing i have learnt about myself is taking ownership of my workload will result in positive views and more importantly respect.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Booksy's product and business model has allowed it to grow massively with no signs of slowing down. Being in a growing company is refreshing, with new opportunities and things to learn all the time. It's very busy and there is a lot still to do as the company grows, the people in the office are lovely and the management team seems like it really cares about people.

Not sure what some of the comments about overtime and unreachable KPIs are about, there's a real feeling that when you're at work you're working, when you're at home it's time for rest and rejuvenation. I've also personally witnessed management going above and beyond for employees and there's a real feeling that the management team values their team.


The environment is fairly relaxed compared to some working environments and it's nice working with a product that really seems to change the lives of those that use it for the better. Sometimes the "startup/ scale up" mindset can be hard to adjust to for some people. I find the days fly by at Booksy and the people are really enjoyable to work with on a daily basis.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working at Booksy has been an amazing journey. Being part of a start up/scale up has its challenges but that's all part of the fun. The culture of the office is relaxed but fast paced! A great product and a great team behind it.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I have been with Booksy for three months now and I am very happy. We have a great team and we are growing quickly. We work hard and play hard. It can be a fast paced environment, but you are rewarded for hard work. I have never worked for a company that has so many perks and such a good social aspect. The management are supportive, fair and consistent and there are plenty of options for job progression.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I work for Booksy UK as a customer success agent. Since I joined Booksy my life has completely changed - for the better.
Booksy is a great company to work for, with great colleagues and managers throughout.

The workplace has a relaxed and friendly atmosphere. I thoroughly enjoy my job and felt that the team made a great effort to ensure I received the right amount of training and fitted in well with the team.
Was this review helpful?
Help us improve!
Is Indeed your favorite place to learn about companies?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I've been working at Booksy UK for nearly 3 years now and this company has provided lots of opportunities for me to develop in many different areas.

I've had the opportunity to provide great customer support, learn new skills to further my sales knowledge and also how to extend this knowledge on to colleagues through leading training sessions.


It's exciting to be part of a growing company where the atmosphere in the office is friendly, relaxed and a great place to work.


Booksy is leading in its market and it's a rewarding feeling to sell a product which is genuinely useful to businesses in the target industries.


Full training and feedback is given to ensure you can achieve your targets and the salaries/commisions are motivating and rewarding. If you're willing to work hard and focus then you'll be rewarded greatly for the effort you put in.


I've really enjoyed working for Booksy so far and am excited to continue working here for years to come to see where it will go.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working at Booksy has been an amazing journey. Not often you get a chance to be selling a product with such a huge win win, I have personally witnessed many Merchants being overjoyed with how Booksy has raised the bar in their salons and Barbershops, better organised, getting new customers from the app, having more time for their families and down time knowing with full confidence Booksy is taking care appointments 24/7 even when they are at sleep. In sales always breaking open new introductions hard work but highly rewarding when the job is done
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is the first ever start up company I have worked for. It's great to work somewhere where you have a voice - opinions, ideas, inventions, thoughts are all taken into consideration with the company culture itself & Booksy as a product.

Working for a start up of course has its pro's and con's. The company learns as it grows, whether this be through successes or mistakes.


There are a lot of passionate managers and staff at Booksy & it's eyeopening to work with so many people that genuinely care about it's future.


Being in Field Sales means I work remotely, 210 miles from the office however I feel so part of the team. Our Friday team web catch ups, co-working office spaces, team Whatsapp groups, monthly & quarterly activities, team competitions & general communication mean I never feel isolated.
Pros
Culture, fast paced, rapid growth
Cons
Target driven environment
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Having worked for lots of startups before it's been fun to work for a company on the next stage of the journey. Is it perfect? No. Is it a bit rough around the edges? Yes...but that's part of its charm.

The management are clearly passionate about making a difference and voices are genuinely listened to (both the customers and staff). Anyone can raise their voice and make a difference in the global business.


You have to be very self motivated as the work isn't man-managed. So if you are someone that needs to be told what to do all the time, then this wouldn't be the right company for you. But for those that can handle this freedom, it's worth the reward. Add to that free food, prosecco on Fridays and days out on the company and it's a fun place to feel valued.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Definitely a fun environment. Can't remember laughing as much in any other job and great to feel a part of building something new. Not without its challenges as they are growing so fast but if you have the right attitude then it is a really fantastic environment. Management committed to staff wellbeing. Supportive culture, regular feedback and training. Good money if you work hard. Nice perks like monthly socials regular office drinks and fresh fruit.
Pros
Fast growing. Exciting.
Cons
Target driven.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Management team is exceptionally poor, high turnover of staff.

Very little support, sink or swim attitude. I spent 19 months there, things all changed before I left and the company went "corporate".
Was this review helpful?
Official response from Booksy
16 October 2019
Booksy Management team pride themselves on open-communication, support and giving the team the tools necessary to grow and excel in an international, growing SaaS (enabled marketplace company. I am sorry to hear that you felt the management was not up to your standards and I hope during your 19 months with us, you brought this up with senior management in a constructive way for their attention. As we have grown massively in a short period of time, the pressure is always on but our team is always dedicated to the cause and always communicate any problems they may be having. Our support has not changed since day one. While we do expect a lot from our team, as we do from ourselves, we give a lot back and as per our values, we love what we do. I wish you all the very best in the future.
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Was a great environment when I joined, good salary, high expectations but reasonable and all help was provided if needed to meet your KPIs. After new management joined quickly went downhill and soon there was no advancement opportunities, KPIs were unreachable, staff were expected to work overtime and workloads tripled. Soon staff were being fired all over the place, no job security and no staff make it past 2 years with the company.
Pros
Reasonable salary
Cons
Overtime is expected and management don't care about staff
Was this review helpful?
Official response from Booksy
16 October 2019
Thank you for your review, although I am glad you were happy at Booksy to start with, I am saddened to hear that you became unhappy with the new management. There are several advancement opportunities within the company as we are doubling the size of our workforce by next year, this would give ample opportunity for the right member of the team to progress. We most certainly do not dismiss people from the company unless we deem it absolutely necessary. We have a structure that we follow strictly to give employees the chance to improve on any issues/ drawbacks they may be having. Besides – we invest in people by training, supporting and guiding people to be the best they can, therefore it would be counterproductive to fire employees without a truly good reason. KPIs can sometimes feel unreachable, but the company has targets and management are there to support if people are struggling. I wish you all the very best in the future.
See more Booksy reviews
You may want to try: