left waiting for over an hour in the canteen on my interview was a sign but I decided to give it a go anyway. The place is a shambles. Long hours, no lunch breaks, impossible targets, unrealistic time limits, van has a black box, unpaid overtime, very heavy demanding work,highly stressful, have to bear the brunt of customers frustration with the company, problems are passed around instead of being solved, some customers expect you to carry deliveries up stairs, long winded process before you actually go out on your deliveries, too many regulations and paper work, expected to pick because the orders are never ready, some places dont have a service area so you have to walk with goods. you're not told if a business has a new name so you just have to try and figure things out. Booker has to be the worst company I have ever worked for. If you're after a delivery job, booker is not the place.