BMI Healthcare
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BMI Healthcare Employee Reviews

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United Kingdom176 reviews
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2.0
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Sales Job in Disguise
Worked there for just under a year.
There's definitely favourites among the teams. You get zero "official" praise when you take on difficult calls and will be used against you for the stats. Any empathy in this job will drag you to a depression ridden pit.

Very difficult to arrange time off for doctor appointments, a large majority of people were on anti-depressants while doing this and others couldn't get time off for serious conditions. The whole office got the flu at the start of 2019 and time off was not an option.

If you don't make stats, you will be 'offered' weekend overtime, but really you'll be giving it up to just keep the job

Seniors(Supervisors) will throw you under the bus to bump themselves up.

Most of the managers have a friendly mask on, but ultimately you'll be shown the door if your face doesn't fit.

Callous money making factory. Wouldn't recommend to my worse enemy.
Pros
Aviva Healthcare Plan
Cons
Read above
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3.0
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Friendly and mostly enjoyable
Responding to issue raised on the Service Desk tool by the hospitals, updating and maintaining the system chargemaster, financial information, third parties etc.

I learned that working with other teams within the IT department and the business to achieve the end goal was rewarding when issues got resolved and the customer was happy.


It was a dedicated organisation and always put the Patients first. I thought that Management was stretched and didn't always have the time to support us, but did the best that they could, but felt that I didn't get the training that I required to advance my skills, which was frustrating at times. When putting idea's and suggestions forward on ways that I thought could improve things was not really take on board.


I enjoyed liaising with the Commercial Relations Team to implement the payment agreement, discussing the system and what was possible in the if they required something out of the norm for the insurance companies and putting in work around until the system could be developed. I enjoyed speaking with the end user to resolve the issues and close their ticket on the system.
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2.0
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Outdated environment, poor senior management
Unfortunately my experience of BMI is very poor and resulted in the hospital being sold to the NHS where all the staff were transferred under TUPE into the Trust
The whole experience was poorly managed by the senior management team who dealt with their loyal staff like trash

The Executive team never acknowledged the hard work and upheaval causes to their loyal employees
Pros
Free coffee and tea
Cons
The team below the senior managers were hard working and cared about one another
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1.0
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Extremely Disappointing
Working at BMI Winterborne in Dorchester is not a pleasant experience and I would not recommend it to anyone. Top management are absolutely useless. They have no consideration for the staff whatsoever and having spoken to others this applies to all other departments. To management you are a number not a human being with feelings. They do not appreciate the work you do. Bullying is rife and is not addressed. If top management were replaced with people who knew how to manage their staff efficiently with the consideration and respect they deserve it would be a much more pleasant and happier place to work for all concerned.
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1.0
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Terrible company to work for.
Untrustworthy senior management.
No one cares about staff.

Very good at abusing staff.

No staff support.

A lot of bullying from managers and senior management encourages bullying culture.

Complain and you become a victim.

Senior managers hide the truth about everything and ask staff to keep quiet.
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2.0
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Job description fairly meaningless
Working as a porter you can expect very different role requirements depending on which hospital you work at. While some hospitals expect you to perform only portering duties. Such as dealing with patient/bed movements, waste control, theatre gas checking/ordering and hospital security. Others expect porters to perform constant cleaning duties (even 'deep cleaning'), organising office movements, fire officer duties, car parking control, restocking of clinical supplies to wards etc. Different management locally could mean you have a relatively undemanding role, or be worked to the bone and oddly with no difference in wages. Expectations are unequal and unfairly distributed.
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3.0
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Nice people to work with
Nice people to work with .Needs better leadership unfortunately. Not very good at communicating with their employees.Good working environment though but not much full time work.
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5.0
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Give it a go...you get out what you put in
It’s easy to moan and groan about management but some of the staff are very negative and lazy and what do they expect to happen I am treated fairly and with respect
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4.0
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The hospital can get Better equipment and necessary things for surgical procedures and then BMI will get better business in Stirling
BMI should invest some money for the surgical equipment in Kings Park which is a good hospital and that will get better business in the long run
If they do more lists in Friday and Saturday then the business will flourish.

Is a lot of potential at the hospital for 6 day week
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1.0
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Horrid place to work, Failed cqc inadaquate !!!
Horrible culture, poor morale amongst staff on all departments, experienced staff undermined and new staff getting more money to entice them to take the job and expect you to train them.
Poor management, not understanding and very fake most without management skills.
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No career progression and poor pay
I would not recommend working for BMI business services. Unprofessional management, poor pay, no career progression. Management do no do appraisals or team building. Your just a number on a minimum wage salary.
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Think twice!
Negative workplace where negativity starts as soon as you walk through the door with the receptionists "unnofficial induction". There is no team effort and you are soon being moved from pillar to post without proper training. The senior management do not set a good example either! To keep staff they will need a big change in their attitude to employees
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4.0
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Nice workplace
Good spirit amongst the staff, manager care about staff's welfare and provide a uniform and the benefits are very good- pension, private healthcare. Allowed me to be my own boss
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Un respected , no process to develpe liars
No respect no development plan no pay review in 4.5 years .Leadership is poor and blinkered in their own world.
Bonus scheme for management reflects the lack of investment
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Not a good place to work, Avoid
All the staff are only interested in themselves. They don't care about anyone. The pay is always wrong. They never give hours and always lie about it and promise many things at the interview. Terrible company to work for. Managers are more interested in making money for themselves. Do not work at this place. All they do is lie. Putting staff members down. Staff are liars and always give jobs to family members. Do not work here. They do not put patients first and many staff have left.
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1.0
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Avoid like the plague good for patients but not for staff
Management have no clue what it’s like for staff to work here, long hours , staff shortages , using a lot of agency , had no manager for 6 months no support , bullying goes on but your not believed when you tell them. Staff that have been there years running the place to there own advantage and no they won’t get sacked due to no staff, would rather clean toilets.
Pros
No pros what so ever
Cons
Long hours, no breaks, low staffing, staff turn over very quick they don’t stay management rubbish, bullying going on and no one cares
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3.0
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Good
Pay isnt the best considering private but staff are fantastic couldn't ask for better work colleagues.and equipment needs updating.and more communication between departments is needed
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4.0
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Ok ma non troppo
Stressante, pesante, per niente aiutati. Da non ri
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1.0
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Everything is on a shoe string!
One of the worst places I’ve ever worked. The people are lovely at hospital level but people at head office have no idea what it’s like in hospitals and only care about profits!

Marketing wise, if you are a qualified marketing professional this is not the job for you as you don’t get to do any marketing - no skill or creativity is allowed!
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Avoid
No accountability, no training and no communication! Avoid like the plague.

Management would much rather paper over the cracks than address the real problems. Staff have no respect for each other and when this is brought to the attention of management, they couldn't care less.
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1.0
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Poor experience
All the staff there works for themselves , no team spirit , very racist . All the EU nations against the UK nations. I have never experienced anything like that in my life! All the management there show the priority over the staff on the floor humiliating them . The management is very rude with the requests as there mostly middle- aged women work there it makes it even harder. All the consultants assistance work against themassistants
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