I worked for BMI Healthcare in the national enquiry centre as a helpline advisor. I would not recommend this job to anyone. The job itself is tedious, very repetitive and no praise from management when you succeed; only criticism when you fail. The wage is laughable, and they make bonus unreachable for most teams. Also information I had provided in confidence to senior staff was never kept in confidence, it found its way around the office. Very unprofessional. I don’t have anything good to say about this company, avoid at all costs.
Wages, bullying staff, no room for progression