Recruited as a normal member of staff and promoted to assistant manager within a year, responsible for the operation of the retail environment, dealing with operational task such as interviewing, scheduling, disciplinary issues, dealing targets, in and out stocks and office work such as emailing, faxing, admin etc.
Key Results & Responsibilities
Supervise daily store operation and ensure daily targets were achieved.
Develop strategies to achieve personal sales target and motivate sales assistance to maximize store performance.
Contributed to raise customer satisfaction from 49% to 92% in the first six months of assisting the store manager.
Maximise sales by 75% during none busy period of the year.
Hired responsible sales assistance with potential of becoming team leaders.