Black Country Living Museum Employee Reviews

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3.0
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Good place to work yet improvements need to be made
Employee (Current Employee) –  United Kingdom5 February 2019
Working here is great and you fall in love with the museum, only to have your passion to be tested on a daily basis.

What the hardest thing to deal with is the management, some don't have the proper understanding of the areas of which they work for. Communication is lacking between departments which means that important are dropped on you at the last minute.

Job security in management is non existent as employees are dropped (which seems) on a regular basis, some have left because they've had enough. Eight members of staff have left since the new year.

Zero hours have been in place for quite a while at the museum. This has its pros and cons, summer time when it's peak time you will end up working all the time and sometimes long hours but as soon as it's off peak you will barely get any work at all. People have been brought to tears as they can barely afford to live, so learn money management basically save in summer to survive for winter.

I must say you will love your job. You will find yourself doing things you never thought you could do like working with celebrities and being on television, having your face on posters.

They also try to raise morale by having social events where they put on music, drink and food on for the staff, which are great fun.

It is a real community, people try to look out for each other and you get some real characters yet their are some people which will just stab you in the back.

If you have great potential ideas usually they just get snubbed by some of the management because they have been stuck in their ways for
  more... soo long. When they do use your ideas they take the credit for it without even mentioning your name or a thank you.  less
Pros
Real community feeling, lots of fun
Cons
Poor management and wages. Job security
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1.0
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Eye opening experience
Catering Assistant (Former Employee) –  Dudley, West Midlands6 April 2018
Poor management who have no idea how to rota enough staff on in peak season to enable staff to have their break often working 8 hours with a 10 minute break if your lucky enough, inadequate staffing levels to the amount of visitors which therefore requires you to work under pressure with lack of support, queues out of the door complaints from customers the list goes on then when you bend over backwards they drop you like a sack of potatoes in the winter without warning then they have the audacity to advertise for staff poor people skills shocking it was definitely an opening experience as I thought it would be a lovely place to work only to find out just how undervalued staff are especially in the catering departments workers institute cafe and rolfe street.
Cons
Insufficient breaks, poor management, undervalued, poor working conditions
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4.0
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Nice and friendly
Sales Assistant (Former Employee) –  West Midlands17 January 2018
typically at work we are demonstrating what it was like to live in the 1920s so it is a very educational place to work, every one there is very friendly and help you out when needed. Only problem was the management on the food and customer service as there was no communication between the different areas of the museum
Pros
discount around the hole museum
Cons
can be too busy with not enough help
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4.0
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Fun
Fairground Worker (Former Employee) –  Dudley, West Midlands29 September 2017
AmaZing for all clients and children on the fair also for aldults all year round with great prices and opportunities for the whole family I reslly Enjoy working here to
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3.0
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Potential to be a great workplace but, terrible management who create a volatile work environment
Retail Assistant (Former Employee) –  Dudley20 August 2017
must be connected via an ATEX certified Ex ia barrier with output not exceeding the parameters specified on the certificate and listed on page 4 of this guide. Typical connection arrangements are shown in figure 1.
MPEX3418LX is terminated with an MS10SL-4P connect
Pros
None applicable
Cons
Poor management, lack of progression, competitiveness encouraged, poor team effort
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5.0
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Great
Performer (Former Employee) –  Dudley, West Midlands4 July 2017
Was tiring and hard but fun. I learnt that I should always be focus and in character at all times. The hardest part was dealing with how people reacted to you. Some would be violent and hurl abuse at you but you had to try and ignore that and remain calm. The most enjoyable part was scaring and chasing people.
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3.0
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Good place
Work Experience Student (Former Employee) –  Dudley, West Midlands17 June 2017
Kind workers
Very helpful when working with eachother
Easy and good communication
Nice area to work in , very well looked after
Very fun to visit and look around
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5.0
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interesting and fun work environment
1930's Demonstrator (Current Employee) –  Tipton7 October 2016
The Black Country Living Museum is an excellent company to work for they hire People with many different skills. Volunteering is fantastic, as you will gain the right skills to advance to paid work. The staff there are approachable, friendly & Hard Working. with this job you get the full benefit of the place when you start your role, as you learn you will gain many valuable skills from customer service to Learning local history. I cant Fault this company in any way as it is an enjoyable experience for both staff and visitors.
Pros
no two days are the same
Cons
no cons very enjoyable place of work
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5.0
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fun workplace
Fairground Worker (Former Employee) –  Dudley12 September 2016
a typicall day at work would be handing out tokens, minding the rides, ensuring safety. my co workers were hard working and reliable, the hardest part of the job was working outside in the winter, the easiest part was the fact I worked on a fun fair.
Pros
free lunch
Cons
long hours
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Overall rating

3.7
Based on 10 reviews
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3.6Work/Life Balance
3.0Salary/Benefits
3.4Job Security/Advancement
2.6Management
3.8Culture

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