As a health Care Assistant a typical day at work would involve engaging with service users, carrying out therapeutic observations and completing daily nursing notes. On some occasions you are required to deal with service users who are presenting challenging behavior in the form of verbal and physical aggression. However staff have the relevant, training that is required to deal with such behaviors.
Since working for the trust I have developed a range of skills such as; knowing how to deal with challenging behavior, understanding of observation levels, improved confidence and communication skills. I have not yet experienced any issues with management since working for the trust..
I have observed that the trust employ individuals from mixed cultural back grounds..
I have found it difficult to adapt to working shift work as I have found that the hours can be very demanding, especially when you have the responsibility of being a mother.
The most enjoyable part I enjoy about my job is that I get the opportunity to meet different service users from all walks of life and find it very rewarding knowing that I have contributed to making a difference within individual lives..