Day at fostering services
Professional Support Officer (Current Employee) – Birmingham City Centre, West Midlands – 22 November 2017
I manage a caseload of 100 foster carers payments and weekly pay them in a timely manner. through this I communicate with carers, social workers and team managers. I have learned effective communication skills.
During our meetings I take minutes for the actions necessary I enjoy doing this. we all work well as a team and individual basis. The hardest part is when you don't get the paperwork from social workers or notification from team mangers and there's gaps in pay and then I have to go back correct it all which results in over and under payaments.
I enjoy liaising with carers and answering their queries successfully. I like completing my work in a time frame that gives me job satisfaction.
flexible working hours
no incentives and our team had alot of relocations