Start the day by looking at Manager's and team members diaries, email reminders or instructions where necessary.
Open, distribute post.
Answer telephone queries and action where necessary or pass on to relevant team member.
All correspondence, invoicing, filing, photocopying, scanning, adding/editing databases.
Arranging for requested files to be retrieved from outside storage system, return files that were no longer needed and archive any files no longer current, add/transfer/delete from live/dead in-house. system.
Visit post office with recorded/special delivery envelopes, parcels.
Travel arrangements/train timetables/AA routes for Manager as and when required.
Any other ad-hoc duties for team or any other colleagues who needed assistance.
Hardest part of my job would be when the residential manager was on holiday or his day off once a week. Dealing with his tenants/landlords queries. Anything from plumbing problems to security of tenure/leases.