I used to love working for this company, but its all gone down hill within the last year. The only good things about working for this company was the over time and the flexible hours. Now they've decided to reduce overtime so employees have lost hours with no pay rise in return leaving staff in shops fighting over hours just so they can afford to live. They are the WORST paid bookmaker employees on the high street but they can afford to pay out thousands/millions in bonuses to customers and sponsor this that and everything but cant afford to pay their staff correct holiday pay. Ive grown to realise that i've been blind, they don't care about their staff, all they care about is the customers and profit. Employees are struggling and the company don't care, you're just a number. The hours are long and unsociable, you don't get paid what you deserve, you don't get recognised for your hard work and the abuse off the customers just isn't worth it anymore. If you have a day off sick, you lose your bonus, and also get no sick pay. Again, Ill say it, I used to love working for this company, but I know my worth so i don't think ill be around much longer.
BUT, I will say this, the betting shop staff are some of the nicest, funniest people you will ever meet. If you're after a good laugh and finding some amazing life long friends, then go for it, but other than that, run for the hills and go and work somewhere else.