Bellrock Employee Reviews
United Kingdom23 reviews
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Facilities Manager a controlling personality and micro manages everything he doesn't trust the staff and staff really don't like him.. Lot of back stabbing in culture and LOW PAY £9.12 an hour also 4 caretakers and 2 have the cream of shifts.. Stay away from this job be warned..
Bad shifts for 2 of 4 caretakers no fairness
There is little to no training on the in-house system Concerto, for staff or vendors. No support from National Management, there is no one to one appraisal process and you are expected to just get on with it. Management tend to blame clients, suppliers and vendors for failings rather than look internally. It is a shame as the company has good prospects with big name contracts, The bid sales team don't understand what actually needs to be done and under price the job to win the bid. There is poor mobilisation and contracts set up to fail.
Has potential to improve
No support, poor training
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I thoroughly enjoyed my time at Bellrock! Every staff member was so friendly and approachable. The nature of the work was brilliant and not too challenging. The training provided was thorough and precise. Furthermore, staff members were very professional at all times. Didn’t encounter any problems during my time here. Would love to return here if I could!
Lovely staff, chilled environment, management was extremely friendly and approachable, decent pay!
Nothing at all.
I’m a caretaker and my role is very rewarding , I have great support from my managers and co workers when needed and the working environment is one of the best I’ve worked in . I am Very happy working for bellrock.
Good work life balance, overtime available if needed, rate of pay, good work environment
Logging maintanance requests for customers, dealing with emails liasing with Customer Services, updating data on spreadsheets Excel and using the in house maintanance helpdesk. I have learned excellent communication and customer service skills, to be a team player and work well on own intiative aswell. Keyboard skills, Telephone skills.
reports, bid writing, budget management, contracts, debt, facilities, forensic analysis, IOSH, mediation, negotiation, procurement, profit maximisation, retention, sales, senior, strategic planning, supply chain, tender, cost management, key accounts, national, managing agent, stakeholder management
Worked at Bellrock for the last 4 months as a Temporary Data Analyst while looking for permanent work. I have found that while working here the managers are incredibly supportive and there is a great working atmosphere. A typical day was quite tedius, however the management understand this and try to break your day up as best they can by giving you different work to potentially do.
Work can be a bit tedious
I enjoyed the fast-paced environment and job satisfaction that this job provided. I love to help people and to see problems through to resolution, as for me this is the definition of positive customer service, which I strive to achieve daily.
Regular potential for overtime
Non-competitive pay structure
The work was varied and you were constantly busy. The company is going through a transitional period due to a management buyout in 2013. The hardest part of the job was at times insufficient backup to validate budgets and previous years performance. My team worked very hard and were knowledgeable about the business.
Interesting and varied work