Bella Italia

Bella Italia Management reviews

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Host and Waitress (Former Employee) –  Newcastle upon Tyne22 January 2020
If I could give the rating if working here a zero I would. Very poor management. Working there was like being back at school. The management at this particular Bella italia were awful they were bullies. The other waiters would steal your tips when you’re not looking. We were paid the minimum yet the waiters would work much harder than the supervisors. The business manager would leave 16 year olds without a break for an e tire 8 hour shift and would go in their breaks with a full restaurant without a break t
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5.0
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Excellent!!
Customer Service Advisor (Current Employee) –  Newcastle upon Tyne25 December 2019
Lovely place to work with fab staff and management can even have a laugh with you which is rare. Which makes the company culture somewhere you’d want to work.
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Not good place to work
Chef de parte (Former Employee) –  Lester Square11 October 2019
I have been working for Bella Italia
For a 12 years,
The modern slavery is happening in this company
In the middle of London.

Please stop the company treating people like this.

Shame shame.
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Worst place I’ve ever worked
Waitress and Bar Staff (Former Employee) –  New Brighton8 October 2019
Awful management who don’t care about their staff one bit (sit in the office and tell you to stop slacking ) ‘after sitting in office all day’-
Never a staff night out since it opened and never will be one-
Only bonus is 50% off food ( that’s if the chefs will cook it for you )-
If you want a summer holiday I wouldn’t work here as they say you can’t take any time off july&august-
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Waitress
Waitress (Former Employee) –  Telford4 October 2019
It is horrible place. Manager all the time shouting to ewery one and is rude and made gossip. I'm was be in this company nearly 2 years, and get helt problems. Manager absaloutly not give respect for nobody who's working there. Before we want go there, why there all the time looking stuff, all the time is vacancies. It is simple all the time blame just empeeemployees, and manager can doing how she wants.
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wish id never worked for them
Chef de Partie (Current Employee) –  North Shields30 August 2019
poor management and you have no life shifts change without warning some off the staff are nice others stab u in the back and you get pulled for literally anything. if its not busy they make you take extra brakes and sometimes cancel your sahift as a moments notice to save labour. some staff are favoured more than others and get sent home early hours before there ment to making the work load harder.
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Dont do it!
TRAINEE SUPERVISOR, BELLA ITALIA (Current Employee) –  Telford30 August 2019
The worst place I’ve ever worked expected to sit and wait to start work the manager was a complete bully towards younger staff and the kitchen was disgusting.
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They expect you to take all the money possible whilst running yourself into the ground.
Assistant manager (Current Employee) –  Dudley, West Midlands20 July 2019
This company is horrendous to work for, they expect you to take unrealistic sales target with hardly any staff, you always get penalised for being 1p off target but never rewarded when you hit target.

You don’t get any respect from managers and they are not shy in telling your your just a number to them. If your not in a relationship with a member of management team I wouldn’t bother.
Pros
Great tips off generous customers
Cons
Everything!
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Do not recommend
Waiter (Former Employee) –  Bristol City Centre, Bristol15 July 2019
My experience at bella italia in badlwin street was horrible. management team dont know how to work, to do the job, only care about office job, forget that waiter and kitchen team, are people. Always try to put you down with bad criticism, never give a compliment. Kitchen always streefull and mess up with order. in overall the management team and kitchen were not good so you could do a good job as waiter. good thing was tips and rotas. sometimes, when they did not had hours for you, and just give you 15h in one week.
Pros
tips
Cons
management team
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Without doubt THE worst place ever.
chef (Former Employee) –  Solihull, West Midlands6 July 2019
kitchen is mess, you can't find easily the stuff that you need. Head chef doesn't know what she is doing and lazy, the changing room is disgusting even the dirty toilet is beside changing room.
Front of house staff is not friendly at all, even they don't greet you.
Pros
none
Cons
everything.
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3.0
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Semi-good job
Waitress/Bar Staff (Current Employee) –  Telford, Shropshire19 June 2019
Discount card after 3 months (50% off )
Salary is low but tips collected are good
Work is ok can be stressful due to not enough staff being on during shifts
Management is not great
Pros
free lunch and discount card
Cons
management
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Bad and abusive management
Waiter (Current Employee) –  Camberley6 June 2019
Work in Bella Itália for 3 years in that time I had 3 Gms and 3 diferente ops managers, all of them asking for differents things,the only thing they have in common is save doesn’t matter if you work alone with busy save and bonus is the most important thing, the manager call names to everyone long hours and not existent work live balance,wages ridiculous they ask to much for what they give in return if the things go well the Gm is the best just the Gm if not the team is not good, hight turn over of staff because nobody goes to work to be insulted
Pros
None
Cons
Bad management
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5.0
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Good place to work at
Sous chef (Former Employee) –  Coventry6 February 2019
Good atmosphere and staff, fun place to work at.
Comes with a free staff food, and bonuses for management.opportunity to progess as a individual staff member.
Pros
Staff food
Cons
Late hrs
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4.0
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great atmosphere
Jobseeker (Current Employee) –  Dubford, Aberdeenshire30 December 2018
fast paced enviroment, great people to work with. always a differnt challenge every day.
management are under a lot of presure to deliver labour and stocks, but this is usual for most chain restaurants.
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2.0
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Wouldn't recomend...
chef (Former Employee) –  London, Greater London2 November 2018
Long hours of work, never given enough staff, management always never happy about labors, never helpful, only think about their bonuses, even if you work alone still not enough, no one care. You have to clean everything every minute, because always "someone from head office is coming, eho coming, sai coming...." Food quality is doesn't matter, fast food mentality, you working alone, how is it possible to pay attention to details? Working as a waiter you might get decent amount of tips,but it's up to you and the kitchen. But still you alone, how can you pay attention to details on your table. If you are in the kitchen, salaries are close to minimum wage and tips are shared by waiters however they decide. They might make you feel like beggar, although you just asking for what you deserve!
Pros
Free lunches and company discounts
Cons
Long hours, not enough staff, lack of salaries...
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5.0
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Productive and demanding
General manager (Current Employee) –  Newcastle upon Tyne, Tyne and Wear30 August 2018
Typical day will start at 8am with office jobs and then set the restaurant, improving all aspect of skills. Great superior Management team and very helpful. Great culture and a lot of opportunities to progress. Hardest thing is that as a company they are very demanding and not much space to fail delivering KPIs resulting in a not great working/life balance. They are using and app called workplace where there is a marvelous place to communicate with colleagues and head office.
Pros
free meals while at work, 50% discount on family businesses
Cons
Long hours
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terrible managment
waiter (Former Employee) –  Gloucester, Gloucestershire23 August 2018
the mangement team have no clue what they are doing or what is going on. the staff are rushed off their feet taking and delievering orders to customers because the managment refuse to hire more people in order to balance out the workload. one week you could work 50 hours (yes, really) and the next 10. terrible place to work, AVOID!
Pros
free food over 4h shifts
Cons
long hours, badly run
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Absolutly Not
Kitchen Assistant (Former Employee) –  Edinburgh17 March 2018
It was my first job in UK and it was horrible. The Manager was unfriendly and racist. Even the Head chef and the waiter. I have never see a work place like this restaurant. Is a totally War!
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3.0
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Average company to work for
General Manager (Current Employee) –  Edinburgh, City of Edinburgh22 February 2018
Not a great balance work/life and lot of pressure coming from superior management. Too small budget for labour/managers ending up cooking or serving entire sections
Pros
Casual
Cons
Long hours
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Worse job ive ever had
Chef de Partie (Former Employee) –  Loughborough12 February 2018
This place does not care about you if you work hard or if your doing more work than any other person. The work puts stress on employee due to management team being childish except few employees and one manager.
Pros
Good pay
Cons
Stress, hating your job, some times not getting paid fully
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Overall rating

3.4
Based on 186 reviews
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