customer service centre/temp (Former Employee) – Bedford – 18 July 2018
Bedford Borough employees in general are hard working and willing to go the extra mile to serve the public. However the treatment of the staff lately has been very bad. As a previous post has stated there is a lot of uncertainty in the job. I have witnessed staff leaving in tears after a week and stand up rows with management because of a feeling of badgering or bullying. The atmosphere is very tense and hard to work with. Training is sporadic and inconsistent at the customer service center. The staff are very easy to get along with and supportive however.
Management do not actively support growth of the employees, there is currently uncertainty regarding the future of many employees within the organisation due to current restructuring. Employees face a long wait to find out if their jobs are at risk. The current job I am in is like many others demanding and there is no support for the role. Having raised this as an issue for a year and half I am still no closer to finding out if extra support for the role can be granted. HR at the organisation is the worst I have ever known, and support to employees is non existent.
starting early, checking the vehicle and making sure safety equipment is present and correct. going on to complete a set round or starting by planning the delivery tickets on a place by place route. finishing when your work is completed, it was important to keep a good standard and not get complacent. management was challenging but overcome by patience and consistency. was a nice place to make new friends, some will be for life and meeting new people from many walks of life and backgrounds. getting over the initial language barriers and differences was sometimes harder than expected but again overcome by persistence and patience. the job itself was very physically challenging but being fit and able made it a pleasure for me personally. the best part was finishing nice and early knowing you have done an excellent job.
Business Officer (Former Employee) – Bedford, Bedfordshire – 14 August 2017
A very long-standing culture of low standards and poor management have resulted in a poor overall rating for this employer. Initiative is not rewarded and too many staff are just waiting for retirement.
I work with a very positive and dynamic group of people, there is a very open and assured management style .The day to day work is a little bit mundane as the work is predominantly operational from your desk in the office and in some cases we are very dependent on external funding to be able to function. However, the best parts of the role are those events which are community based and are giving the people of Bedford the opportunity to have fun and express themselves. It makes all the effort in the planning that much more rewarding.
Working as a kitchen assistant at a carehome has taught me many valuable lessons. I been put on many courses such as manual handling, first aid as well health and safety. Along with many others working here has taught me the benefits of everyone working together and caring for the residents to the best of our abilities and beyond.
Social Worker (Current Employee) – Borough Hall – 11 February 2017
Good working and professional team with knowledgeable colleagues who don't moan about their job but are indeed quite passionate. This was a new area of work and I enjoyed the learning that came with it. Sitting all day long, as it was office based, was a bit 'hard' for me but luckily, there are some nice walks along the river and the town centre is a 5 or 10 minutes walk. The canteen is not great especially for vegetarian and vegan.
I was lucky enough to work with people who always put the children in their care at the heart of all they did. The decisions they made and the discussions they had, all had the child's best interest at heart.
Admin Assistant (Former Employee) – Bedford – 2 March 2016
-typical day at work was collecting letters, filing and storing documents, sometimes typing letters and making phone calls. -i did learn various type of admin work -management was ok -co-workers were friendly but very quiet and reserved to communicate with, sometimes the atmosphere was quiet and awkward. -hardest part of job was finishing tasks on time, so many documents are given in one day to complete filing and storing. -most enjoyable part of job was lunch breaks, busy work environment.
lunch breaks, busy work enviroment, friendly co-workders.
Leisure attendant (Former Employee) – Bedford, ENG – 3 July 2014
buyan is a great place to work in as your always productive. my typical day would consist of open up the leisure centre sorting out the cleaning team that arrive and opening up all the rooms that need to be accessed. my day would then consist of setting up equipment,light cleaning,covering reception and maintenance. at some point during the day when my shift is nearly finished the next memeber of staff would arrive and we would have a quick chat about if any thing needs to be done or needed to know. My co-workers are all great because they work well in a team and sometimes when needed on their own. The hardest part bout my job is when i first started to work at the leisure centre because their were so many folders to read with so many procedures but after a day or so everything started to gel. The most enjoyable part was all the people that came because everyone was different and
Grounds Maintenance Operative (Former Employee) – Bedford Park – 20 May 2014
I spent 3 years here and learnt a lot through the training provided. I was trained on all sorts of sports greens and pitches. I worked as a part of a team and got on well with my colleagues and management alike. The job came with great job satisfaction.
Car Park Attendant (Former Employee) – bedford – 15 March 2014
I learned how to deal with awkward customers, had to check the premises on a regular basis, report things, management ok, some I could work with others not at all, finding stiff bodies, satisfying customers, no training courses offered.