The place is a shambles with power hungry, ignorant and selfish senior management. No progression...failing systems....no accountability.....4 managers left within the space of 9 months which tells you everything......Avoid! No backing from HR when the whole team raised points of bully tactics and stress from poor working conditions....
Typical day 9am till 5pm, Depending on the task you would usually work in teams of 4 to 5. It was a relaxed culture most of the times until the busy times happen which can get a bit hectic. Overall good job for people wanting experience.
Looking after mailbox and answering emails to the client facing team. Working within a team, answering queries and helping others when needed. Allocating work to members of the team, keeping updates on progress. I feel learnt to have the confidence in knowing how to respond to certain emails and giving them the correct information they need so has been a learning process as learnt a lot myself along the way. The workplace is a mixture of mainly young staff with some older generation working together as the office is expanding more and more. Hardest part is being constant with emails and prioritising of work and making sure forms are processed within deadlines. A relaxed office so makes the job enjoyable with a mixture of ages within the teams.
This company is stuck in the past, no flexible working, no talking, no eating at your desk. No PC’s you have to plug your laptop in every day and cannot even leave a paper clip on your desk or you are in trouble.
You cannot leave your desk before your finish time to even wash your cup.
Cramped space - 4 or 5 people to a bank of desks meant for 3 people.
Salary is awful
Working via a third party contractor at BDO we were tasked with providing switchboard services for all UK Offices. However, a very difficult and insecure manager in the department made life very very difficult and morale was very very low. Glad to relocate when I did
Make out when you are taken on people have been promoted to a higher roll within 6 months.
This is lies it is company policy to be there 12months before promotion.
If they come up there is a LONG queue of others and its who you know instead of your skill.
Highly skilled job with stressful targets and high attention to detail required.
No pay review as promised unless you have been there a year when it comes through to July.
Treated like a separate company to the rest of the offices in BDO.