London Office is amazingly nice and professional. Culture is awful
1st/2nd Line Service Desk Analyst (Current Employee) – Baker Street – 15 December 2018
From My time at BDO as an IT Service Desk Analyst, I can honestly say it is one of the worst places I have worked as far as management, work culture and team Moral. The office and building are really nice and have its perks however I worked there and found that management was very disrespectful and they do not like too compliment and encourage those who are being acknowledged by the user's we support. I got a positive feedback on my first week and no one from management approached me to say good work or fantastic start, literally nothing.
Personally I believe that there is a massive lack of competence on the team. the Network and Infrastructure team are outsourced and I believe in the future it maybe the same for the IT Service Desk. I am currently working there but awaiting for January to find more openings and opportunity.
Also there is whats openly known as the 'Golden circle' which in my opinion looks more like revenge of the nerds. consist of friends (in Management) that are looking out for each other and those they keen on, whilst other who may not be seen in a good light from this group for personal reasons are shunned upon and you can kiss the idea of promotion good bye :). This is in regards to the IT Team and for anyone joining them. The rest of the business I can not comment.
Would not advise anyone to work as an IT Service Desk Analyst here, simply put, beyond incompetent.