Boring with not a lot of work to do
I work 37.5 hours a week Monday - Friday. Daily, I do general office duties, answer phone calls and reply to e-mails. I find this boring as this is not a heavy workload or a challenging workload. With my experience I have learned how to use our NLMS and ESR intranet sites. This is used when booking people to attending courses. My manager is really good and efficient. If you need something sorting then I know that it would be sorted right away. My manager is also very encouraging to the team and pushes us all to attend training courses and complete certifications. The hardest part of the job would be answering certain phone calls as sometimes I am not able to answer them as I don't know the answer. For example, I received a phone call the other day from someone who wanted to book in some Project Griffin Training. I had never heard of this so I had to pass the phone call on to a colleague. I enjoy working with people I really get along with.
The staff all get along
Boring and repetitive