Barchester Healthcare Employee Reviews
Also some seniors not all but some were not professional and treat the care staff terrible.
I have asked 3 previous Deputies to put in set rotas but to no avail. Manager states they do not work, but I came from a nursing home where it did and currently still in place.
Pay is low to other nursing homes around Barchester and again are not improving current staffs morale.
We’re sorry to hear that you’re experiencing some issues – thank you for raising them. Please tell us more by emailing us, in confidence, at onlinefeedback@barchester.com and we’ll do all we can to address this.
There has been a ban on using agency staff, but this means that current contracted staff are working up to 80 hours a week!!
This, in my opinion is an unsafe practice.
The carers have to work extremely hard in this unit because of the high dependency clients and contstant staff shortages.
One thing that I am furious about is that Barchester have a profit sharing scheme which often means some senior managers end up with double their annual salary. It is such a shame that this scheme does not filter down to the staff who really deserve it!!!
I have worked for Barchester for 5 months and I am leaving today because I do not feel valued and I do not want to be a part of such an inadequate service.
We know we can only care and support our residents and patients if we care for our employees. That’s why we’re disappointed to hear your experience wasn’t what you hoped it would be. We’d like to know more so we can look for ways to improve things. Please give us as much detail as possible about your concerns by emailing us, in confidence, at onlinefeedback@barchester.com
Teams are always short staffed which makes it very hard work .
Our focus is always on delivering the very best care to our residents and patients, and we work hard to get our staffing levels right. Sometimes, things might be more pressurised because of circumstances beyond our control (although we try to plan for the unexpected too), but we would never want anyone to feel overworked on a day-to-day basis. We’re really sorry that you felt that way when you worked here. We’d love to know more about what you feel could be improved – please email us, in confidence, at onlinefeedback@barchester.com
We’re really pleased to hear that you had such a positive experience with us – especially in terms of our training, support and development. Training underpins everything we do and our latest employee survey shows that training satisfaction levels have increased from 72% in 2015 to 85% today. We hope you consider returning to Barchester in the future.
It’s always good to hear that our people love their work. Happy employees make for happy residents and patients, so we genuinely appreciate all that you do. Thank you for taking the time to tell us about your experiences.
I informed them that a past employee were bad mouthing the company and the effect it could have on us all, they breached their confidentiality procedure and and had to constantly ask for an appointment which was basically forced. They use you to fill in when they need you they don't listen, and treat you as a payroll number. No wonder so many staff have moved onto better things. Including myself.
It’s always disappointing to hear that anyone has had a bad experience with Barchester. Please let us know more about how we can improve by emailing us, in confidence, at onlinefeedback@barchester.com – we really hope you’ll consider returning to us in the future.
Thank you for taking the time to share your thoughts on life with Barchester. It’s always disappointing to see talented people move on, but we’re really pleased that you had such a positive and fulfilling experience with us. We’d love to welcome you back in the future.
staffing issues most of the time
not much help from management
high turnover of staff
Continuity of care is important to our residents and patients, and it’s just as important to our teams. That’s why we do all we can to create working environments that are inspiring, supportive and collaborative. In some cases, people need to leave for reasons that are unconnected to their job, but if you felt there were any negative workplace issues affecting employee turnover where you were based, we’d like to look into them. Please email us, in confidence, at onlinefeedback@barchester.com
The induction training we had was very thorough I wasn't allowed to work alone until I felt confident.
The staff team were fantastic what a good bunch the residents real characters. I was gutted when we had to move on particularly because the manager is very really understanding about my issues with childcare because I was on my own with no family support and my hubby away a lot
We’re really pleased to hear that you had such a positive experience with us – especially in terms of our training, support and development. Training underpins everything we do and our latest employee survey shows that training satisfaction levels have increased from 72% in 2015 to 85% today. We hope you consider returning to Barchester in the future.
pay was rubbish
bullies everywhere
management where a joke
never get a life alway doing over time
Thank you for taking the time to share your thoughts about Barchester. We’re always looking at how we can improve, which is one of the reasons why we run an annual employee survey. The 2017 results show we’re moving in the right direction, with 82% saying they’d recommend us as an employer and 84% revealing that they would recommend a Barchester care home to someone they love. It’s always disappointing to hear about any negative experiences, and your views will help us to take our improvements even further. Please let us know more about the experience you had by emailing us, in confidence, at onlinefeedback@barchester.com
We’re really sorry to see you go, but happy to know that you enjoyed life at Barchester so much. It helps to reaffirm that we’re getting things right for all the people we care for, and all the people who work for us.
I learnt to be self-reliant and trustworthy.
Management was supportive and co-operative.
Punctuality, Maturity, Efficiency and confidentiality is the culture for the workplace.
The hardest part is when am running late.
I enjoyed taking care of the patience.
Thank you for taking the time to write this review, and it’s great to hear that you enjoyed working at Barchester. Creating a warm and friendly culture continues to be a key priority for us. In fact, our latest employee survey shows that when it comes to our culture, our satisfaction levels are up from 59% in 2015, to 80% today. We’d love to welcome you back in the future – all of our people help to make this an enjoyable place to work.
Everyone from the bottom to the top are bullies.
They dont care about the resisidents only the profits.
The food they served i wouldnt even give to my pet pig.
A truly awful place to work.
Providing the highest levels of care and support is what our success has been built on, so it’s incredibly disappointing to hear that you felt this was lacking when you worked here. We never want our people to feel uncomfortable or isolated, and we invest heavily in training for our managers. Whilst we don’t think your experience is common at Barchester, if it’s happening anywhere, it is unacceptable. We’d really appreciate it if you could please give us more details by emailing us, in confidence, at onlinefeedback@barchester.com
We’re sorry you’ve left Barchester feeling negative. We continue to improve the support and guidance we offer our employees. Happiness within the business is vital, so your feedback is important. If you would like to give us further information regarding your experiences at Barchester, please email us at onlinefeedback@barchester.com
Thank you for taking the time to share your thoughts about Barchester. We’re always looking at how we can improve, which is one of the reasons why we run an annual employee survey. The 2017 results show we’re moving in the right direction, with 80% of people telling us they’re happy with our culture and 84% revealing that they would recommend a Barchester care home to someone they love. It’s always disappointing to hear about any negative experiences, and your views will help us to take our improvements even further. Please let us know more about the experience you had by emailing us, in confidence, at onlinefeedback@barchester.com
We never like to say goodbye to talented people, but it’s great to hear that you enjoyed your time with us. Thank you so much for your feedback, and perhaps one day you’ll come and work with us again.
We’re really pleased to hear that you had such a positive experience with us – especially in terms of our training, support and development. Training underpins everything we do and our latest employee survey shows that training satisfaction levels have increased from 72% in 2015 to 85% today. We hope you consider returning to Barchester in the future.
Giving our residents and patients quality one-to-one time is one of our biggest priorities – and nothing should ever get in the way of that. If you felt you weren’t being supported in delivering on that priority, please let us know as this is something we absolutely want to put right. Please email us, in confidence, at onlinefeedback@barchester.com
Our focus is always on delivering the very best care to our residents and patients, and we work hard to get our staffing levels right. Sometimes, things might be more pressurised because of circumstances beyond our control (although we try to plan for the unexpected too), but we would never want anyone to feel overworked on a day-to-day basis. We’re really sorry that you felt that way when you worked here. We’d love to know more about what you feel could be improved – please email us, in confidence, at onlinefeedback@barchester.com