Managers have no people management skills, they get the jobs based on who they're friends with not what they can actually do. Rules and regs are not the same across the board, if your face fits you can do as you want, if it doesn't you get treated like dirt. Have witnessed a female being shoved by a manager, nothing was done about it. Managers get away with treating people badly and if you speak up, you're in the firing line. Customers visit and everywhere is cleaned, otherwise it's a grotty mess. Send workers home mid shift without pay and what's saved goes towards managers bonus, no thought for the fact that people are getting short wages and might be struggling financially. And all the positive feedbacks are done by office staff to make the company look good.